TOP STORIES

Giann Vega on new appointment at Michelin, outline for digital commerce, consumer insight and AI agenda for APAC
Global Payments extends cross-border payments to Thailand through Centara Hotels & Resorts deal
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Skyro secures Malaysian moneylending licence, eyes cash loan launch
ASUS shifts focus from AI systems to full-scale AI factory platforms
BDO Unibank upgrades payments infrastructure with Finastra's Global PAYplus

RECENT ARTICLES

Inside the Firewall: How CX platforms make security part of the experience, not a step added afterwards 
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TOP STORIES

_Inside the Firewall_ How CX platforms make security part of the experience, not a step added afterwards (1)
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MediConCen Technology powers Mastercard virtual card payments for Prudential Hong Kong

AI

cpa australia survey
Singapore businesses focus on AI integration, governance and resilience, survey finds
Singapore – Singapore businesses are showing the region’s strongest demand for agentic artificial intelligence, with 56% expecting to increase their use of the technology over the next 12 months, according to a survey of accounting and finance professionals across five markets. AI adoption among Singapore...
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FPT, Vietnam Airlines and Skywise sign MoU to explore AI services for airline operations
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MongoDB appoints Alex Newman to lead Australia and New Zealand business
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Honeywell Technologies, Resorts World Sentosa launch AI sustainability initiative
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Freshworks acquires Robusta to add AI incident investigation to Freshservice
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CX

_Inside the Firewall_ How CX platforms make security part of the experience, not a step added afterwards (1)
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MediConCen Technology powers Mastercard virtual card payments for Prudential Hong Kong
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Inside The Firewall_ Across the customer journey, trust is the new experience and security builds it
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Freshworks acquires Robusta to add AI incident investigation to Freshservice
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Salesforce to acquire voice AI firm Cresta in service cloud push

CYBERSECURITY

_Inside the Firewall_ How CX platforms make security part of the experience, not a step added afterwards (1)
Inside the Firewall: How CX platforms make security part of the experience, not a step added afterwards 
Customers rarely think about security until it gets in their way. A forgotten password, an extra verification code or a stalled refund can turn a smooth journey into a frustrating one, and the brand takes the blame whatever the cause. That is why customer experience platforms are changing how they approach...
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Inside The Firewall_ Across the customer journey, trust is the new experience and security builds it
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Inside the Firewall_ What AI governance means for APAC businesses as the focus shifts from protecting systems to governing actions
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Inside the Firewall Why data is at the centre of the push to secure AI agents across APAC
Hackers pose as IT staff to break into law firms, new report finds
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SentinelOne launches Singularity ASOC to automate security operations centre workflows
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DATA

MongoDB appoints Alex Newman to lead Australia and New Zealand business
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Dataiku launches Headless to connect coding agents with its AI platform
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HashiCorp validates Cohesity cloud rebuild for Terraform Self-Managed
Boomi acquires Elementary Data to add data observability to its AI platform
Teradata adds privacy, security, and resiliency controls for enterprise AI data
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E-COMMERCE

cpa australia survey
Singapore businesses focus on AI integration, governance and resilience, survey finds
Singapore – Singapore businesses are showing the region’s strongest demand for agentic artificial intelligence, with 56% expecting to increase their use of the technology over the next 12 months, according to a survey of accounting and finance professionals across five markets. AI adoption among Singapore...
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nuhs, singtel, ericsson
Inside The Firewall_ Across the customer journey, trust is the new experience and security builds it
Klook begins global rollout of K
xtransfer bochk
Thailand secures six-month seller fee cut from three major e-marketplaces
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Southeast Asia’s year-end shoppers take longer to decide, then buy more, study finds
kaartech

FINTECH

MediConCen Technology powers Mastercard virtual card payments for Prudential Hong Kong
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Convera appoints payments veteran Craig McDonald to lead global partnerships and channels
Revolut registered as New Zealand’s first digital bank
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Video Title Here: The Indonesian on-ground activation status

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Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

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