Category: CX

Comviva introduces Raja Mansukhani as new chief strategy, technology, and transformation officer_11zon
Comviva introduces Raja Mansukhani as new chief strategy, technology, and transformation officer
New Delhi, India – Comviva, a digital transformation solutions firm, has recently appointed Raja Mansukhani as the company’s new chief strategy, technology, and transformation officer. Mansukhani is set to drive the execution of strategic initiatives fundamental to the company’s transformation and vision.In...
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AUSIEX elevates operational capabilities, CX efforts with NICE CXone integration_11zon
AUSIEX elevates operational capabilities, CX efforts with NICE CXone integration
Singapore – NICE, a software development firm, has recently unveiled the successful implementation of the NICE CXone cloud-native contact centre platform into the business operations of multinational trading technology company AUSIEX. This strategic integration is designed to enhance its operational...
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Netcore Cloud’s new partnership with Google Cloud to enhance marketing tech, customer engagement with AI
Netcore Cloud’s new partnership with Google Cloud to enhance marketing tech, customer engagement with AI
Singapore – Netcore Cloud, a marketing tech and customer engagement solutions firm, has recently expanded its collaboration with Google Cloud with the goal of advancing its product discovery, AI-powered search, merchandising, and customer engagement marketing platforms. Leveraging Google Cloud’s...
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ChatGenie launches multi-AI agent framework, announces Meta team-up
ChatGenie launches multi-AI agent framework, announces Meta team-up
As the demand for AI-driven customer engagement solutions continues to rise, ChatGenie is positioned to meet this growing market need with its enhanced capabilities. 
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Gupshup appoints Trisnia Anchali Kardia as country head for Indonesia
Gupshup appoints Trisnia Anchali Kardia as country head for Indonesia
Anchali will focus on expanding Gupshup’s enterprise business in Indonesia and drive market leadership in conversational AI engagement.
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Live Group to offer hyper-personalised customer experience with launch of ‘Envoku’
Live Group to offer hyper-personalised customer experience with launch of ‘Envoku’
Singapore – Live Group, an events and communication agency, has recently introduced a new AI-driven platform that transforms communication, engagement, and inclusivity across events, workplaces, and customer interactions. This solution addresses the gap between diverse audiences, offering customers hyper-personalised...
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Mastercard to offer faster card bill payment solutions, enhanced customer experience with ‘Bill Qkr’ (1)
Mastercard to offer faster card bill payment solutions, enhanced customer experience with ‘Bill Qkr’
Singapore  – Mastercard, a global company in the payment industry, has recently announced the launch of Bill Qkr, designed to streamline the payment process among consumers. For this initiative, the company will offer faster card bill payment solutions, enabling merchants, acquirers, payment...
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GrabMaps, Loqate partnership to enhance location data accuracy in SEA_11zon
GrabMaps, Loqate partnership to enhance location data accuracy in SEA
Singapore – Loqate, a global address verification firm, has recently collaborated with GrabMaps to incorporate extensive and high-quality location data for Malaysia. This initiative also aims to further expand into Singapore, Thailand, the Philippines, and Indonesia. According to the firm, the...
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Seaco partners to foster agility, market responsiveness with recent Workato collaboration_11zon
Seaco partners to foster agility, market responsiveness with recent Workato collaboration
Singapore – Workato, an enterprise automation platform, has recently introduced a new partnership with global shipping container lessor Seaco aimed at driving agility and market responsiveness across its business.In this collaboration, the two will focus on redefining Seaco’s strategies for...
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Infobip, Singtel join forces to drive business conversions through rich, branded messaging _11zon
Infobip, Singtel join forces to drive business conversions through rich, branded messaging
Singapore – Infobip, a cloud communications firm, has recently announced its strategic alliance with communications tech group Singtel. This collaboration represents a significant milestone for Rich Communication Services to empower more businesses in redefining customer engagement and boosting conversions. According...
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Video Title Here: The Indonesian on-ground activation status

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Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.