Singapore – Pine Labs and Stripe have launched a unified commerce solution that lets eligible retailers in Singapore manage online and in-store payments through one platform, the companies said.
From November 2026, eligible merchants will be able to use Stripe for online payments and for card payments processed through Pine Labs’ fleet of payment terminals. The companies plan to extend the offering to other Southeast Asian markets in 2027.
The solution pairs Stripe’s online payments capabilities with Pine Labs’ in-store payment and merchant engagement tools. According to the companies, merchants will see all transactions in one consolidated view.
Beyond payment acceptance, merchants will also be able to use Pine Labs’ commerce-enablement features. These include instalment financing, loyalty-linked payments, merchant promotions and digital marketing tools.
In practice, the companies say eligible merchants can offer multi-issuer instalment plans, pay-by-points options and merchant-funded promotions. They can also run instant discounts and cross-border campaigns, and accept credit cards, QR codes and contactless payments across several Pine Labs terminal types.
The launch targets a problem common among enterprise retailers, which often run one vendor for their website, another for stores and further providers for instalment financing and analytics. Pine Labs and Stripe say this fragmented set-up can lead to operational complexity, delayed reporting and higher costs.
By consolidating those functions, the companies say, the offering should cut reconciliation effort and operational overheads. They add that it will also give merchants real-time visibility across their businesses.
Pine Labs’ chief executive framed the move around shifting retailer expectations of how online and physical channels should connect.
“Retailers no longer think of e-commerce and physical stores as separate channels. They expect a connected view of payments, customer engagement and business performance across every touchpoint. By combining Stripe’s online capabilities with our in-store commerce ecosystem, we are helping merchants simplify operations while creating more personalized and rewarding customer experiences,” said B Amrish Rau, CEO, Pine Labs.
