Singapore – Online food and delivery platform foodpanda has announced that it has recently collaborated with payment gateway firm Cybersource to improve the company’s customer checkout experience. This strategic partnership will leverage frictionless payments in more than 10 markets across Asia-Pacific.
foodpanda is also set to provide its customers with secured payment processing, enabling seamless checkouts without the need for customers to enter their 16-digit credentials when paying for their deliveries.
It further eliminates the need for customers to update their card details on foodpanda’s platform when their card expires or undergoes replacement.
The said collaboration is aimed at reducing the costs and complexities of technical integrations, increasing speed to market, and helping to improve foodpanda’s authorisation rate while offloading them from PCI-compliance requirements in multiple markets.
This initiative will help foodpanda deliver commercial and technological benefits as well as allow them to achieve operational simplicity with one consolidated platform to view transaction information across multiple markets.
Luc Andreani, chief operations officer at foodpanda said, “We understand the importance of delivering a great experience for our customers, which is why we have partnered with Cybersource to leverage on their integrated payment solutions with local acquiring so that our customer checkout journey is intuitive and secure.
“Their proven security, stability, and uptime has allowed us to focus on what matters, which is having our customers’ favourite meals, groceries, and parcels delivered straight to their door,” he further said.
Dan Parsons, head of Cybersource for Asia Pacific at Visa, also said, “As an open payments platform with global reach, our integrations simplify the payment experience by streamlining multiple payment gateways, helping our partners accelerate their business growth.”
“This partnership is just the beginning, and we will look to collaborate in other areas and deliver tailored and secure solutions that can enable further customer growth as well as enhanced customer experience for foodpanda,” concluded Parsons.
