Tag: customer experience

Zendesk launches agentic AI-powered resolution platform for enhanced customer service_11zon
Zendesk launches agentic AI-powered resolution platform for enhanced customer service
Singapore – Zendesk, an agentic AI-powered service firm, has recently introduced the Zendesk Resolution Platform designed to transform customer experience.This new platform brings together advanced capabilities like Zendesk AI Agents, a unified knowledge graph, integrations and automations, governance...
Read More
Qualtrics launches new experience agents for more personalised engagement, employee experience_11zon
Qualtrics launches new experience agents for more personalised engagement, employee experience
Singapore – Qualtrics, an experience management firm, has recently announced the launch of its highly specialised AI agents designed to autonomously deliver advanced customer and employee experiences across all channels at scale.Named Experience Agents, these agents use Qualtrics’ proprietary expertise...
Read More
Talkdesk expands global presence following regional cloud deployment in Australia_11zon
Talkdesk expands global presence following regional cloud deployment in Australia
Australia – Talkdesk, a customer experience technology firm, has announced the expansion of its global network through the launch of a new regional cloud deployment in Australia. This strategic move will enable local businesses to host their platforms within the country. As per the firm, the...
Read More
JoyRide’s latest partnership with PLDT Enterprise to drive operational efficiency, enhanced customer engagement
JoyRide’s latest partnership with PLDT Enterprise to drive operational efficiency, enhanced customer engagement
Manila, Philippines – JoyRide, a homegrown ride-hailing and delivery superapp in the Philippines, has recently announced a collaboration with PLDT Enterprise. This strategic move enables JoyRide to integrate the latter’s suite of connectivity and communication solutions. The company, in particular,...
Read More
Jay Sahal to lead Movate’s financial, AI strategies as newly appointed CFO
Jay Sahal to lead Movate’s financial, AI strategies as newly appointed CFO
Bengaluru, India – Movate, a digital services firm, has recently appointed Jay Sahal as the company’s new chief financial officer. In his capacity, Sahal will be responsible for overseeing crucial areas including audit, treasury, tax, insurance, financial analytics, and risk management with a...
Read More
CP AXTRA signs MoU with Tencent Cloud to enhance customer experience, operational capabilities_11zon
CP AXTRA signs MoU with Tencent Cloud to enhance customer experience, operational capabilities
Bangkok, Thailand – Tencent Cloud, a cloud service provider, has recently announced a strategic partnership with CP AXTRA, a customer-centric online sales and delivery-pickup service.In this collaboration, CP AXTRA will use Tencent Cloud’s advanced cloud technologies and AI-driven tools to optimise...
Read More
2_Concentrix expands team, client portfolio with recent acquisition of CX consulting BlinkCX_11zon
Concentrix expands team, client portfolio with recent acquisition of CX consulting BlinkCX
Manila, Philippines – Concentrix Corp., a global tech solutions and services firm, has recently announced its acquisition of Philippine-based, tech-driven customer experience consulting company BlinkCX. By expanding its operating team and client portfolio, this strategic move further represents...
Read More
Industry veteran Mark Bishof to lead Medallia as new chairman, CEO_11zon
Industry veteran Mark Bishof to lead Medallia as new chairman, CEO
Singapore – Medallia Inc., a customer and employee experience firm, has recently appointed Mark Bishof as the company’s new chairman and chief executive officer. He succeeds Thoma Bravo’s operating partner Mike Lipps, who will continue to serve the company as a board member.In this capacity, Bishof...
Read More
1_Jollibee Group to leverage Qualtrics for enhanced customer experience, insights_11zon
Jollibee Group to leverage Qualtrics for enhanced customer experience, insights
Singapore – Qualtrics, an experience management category firm, has recently announced its latest partnership with food and beverage retail company Jollibee Group. This multi-year deal is aimed at enhancing the latter’s customer experience that drives growth for brands such as Jollibee, The Coffee...
Read More
Srijit Menon joins Movate as new EVP, CRO for digital services (1)_11zon
Srijit Menon joins Movate as new EVP, CRO for digital services
Bangalore, India – MMovate, a digital technology and customer experience services firm, has recently appointed Srijit Menon as the company’s new executive vice president and chief revenue officer for digital services. In this position, Srijit will spearhead the global sales and account management...
Read More

Subscribe to UpTech Media Newsletter

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.