Tag: customer experience

2_Concentrix expands team, client portfolio with recent acquisition of CX consulting BlinkCX_11zon
Concentrix expands team, client portfolio with recent acquisition of CX consulting BlinkCX
Manila, Philippines – Concentrix Corp., a global tech solutions and services firm, has recently announced its acquisition of Philippine-based, tech-driven customer experience consulting company BlinkCX. By expanding its operating team and client portfolio, this strategic move further represents...
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Industry veteran Mark Bishof to lead Medallia as new chairman, CEO_11zon
Industry veteran Mark Bishof to lead Medallia as new chairman, CEO
Singapore – Medallia Inc., a customer and employee experience firm, has recently appointed Mark Bishof as the company’s new chairman and chief executive officer. He succeeds Thoma Bravo’s operating partner Mike Lipps, who will continue to serve the company as a board member.In this capacity, Bishof...
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1_Jollibee Group to leverage Qualtrics for enhanced customer experience, insights_11zon
Jollibee Group to leverage Qualtrics for enhanced customer experience, insights
Singapore – Qualtrics, an experience management category firm, has recently announced its latest partnership with food and beverage retail company Jollibee Group. This multi-year deal is aimed at enhancing the latter’s customer experience that drives growth for brands such as Jollibee, The Coffee...
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Srijit Menon joins Movate as new EVP, CRO for digital services (1)_11zon
Srijit Menon joins Movate as new EVP, CRO for digital services
Bangalore, India – MMovate, a digital technology and customer experience services firm, has recently appointed Srijit Menon as the company’s new executive vice president and chief revenue officer for digital services. In this position, Srijit will spearhead the global sales and account management...
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1_Chooks-to-Go to accelerate operational efficiency, customer experience with latest PLDT Enterprise partnership_11zon (1)
Chooks-to-Go to accelerate operational efficiency, customer experience with latest PLDT Enterprise partnership
Manila, Philippines – PLDT Enterprise, the corporate arm of PLDT, has recently announced its strategic alliance with Chooks-to-Go’s parent company, Bounty Fresh Group Holdings Inc. This partnership is aimed at providing integrated connectivity and communications solutions for enhanced operational efficiency...
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1_Prudential to drive digital transformation, elevate customer experience with launch of new AI lab in SG_11zon
Prudential to drive digital transformation, elevate customer experience with launch of new AI lab in SG
Singapore – Prudential, a financial services firm, has recently announced the inauguration of the Prudential AI Lab in Singapore to accelerate the implementation of artificial intelligence, generative AI, and machine learning organisation-wide. As a new hub, the lab is set to develop AI-powered...
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Dyna
Dyna.Ai, DCS Card Centre collaborate to improve CX, operational efficiency with AI-driven solutions
Singapore – Dyna.Ai, a Singapore-based AI-as-a-Service company, has recently unveiled a strategic collaboration with local financial institution DCS Card Centre to jointly advance the customer experience and operational efficiency in the financial services sector. This partnership was formalised through...
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Live Group to offer hyper-personalised customer experience with launch of ‘Envoku’
Live Group to offer hyper-personalised customer experience with launch of ‘Envoku’
Singapore – Live Group, an events and communication agency, has recently introduced a new AI-driven platform that transforms communication, engagement, and inclusivity across events, workplaces, and customer interactions. This solution addresses the gap between diverse audiences, offering customers hyper-personalised...
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1_Beyond the cart Shoppertainment execs on harnessing the potential of live commerce for unmatched customer experience_11zon
Beyond the cart: Shoppertainment execs on harnessing the potential of live commerce for unmatched customer experience
Amid the current advances in the retail industry, live shopping has established itself as a dynamic force in every customer’s journey. With real-time product demonstrations, said development fostered a more immersive interaction with retailers, allowing shoppers to directly address their concerns and...
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Lazada’s new AI-powered capabilities to offer more personalised, dynamic shopping experience (1)
Lazada’s new AI-powered capabilities to offer more personalised, dynamic shopping experience
Singapore – Lazada, an international e-commerce company, has recently unveiled a suite of new GenAI features to offer shoppers a more personalised, engaging, and dynamic experience. This initiative was launched alongside the firm’s recently published whitepaper about the adoption of artificial intelligence...
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Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.