Hong Kong – Sunlife Asia will give its advisors in Hong Kong, Indonesia, Malaysia, the Philippines and Vietnam access to Google Workspace with Gemini, the company announced on 10 November. The collaboration with Google brings AI-assisted tools to the advisor force to simplify daily work and collaboration.
According to Sunlife, Gemini will sit within Google Workspace and run alongside Gmail, Google Calendar, Google Drive and Google Meet. The company says the technology will help advisors deliver prompt, personalised services to clients more efficiently.
Sunlife adds that Gemini can support advisors in managing teams, as well as in coaching and sales conversations.
Advisors will also gain access to Sunlife-produced resources, including product information, client-facing materials and meeting follow-up content. The company says this should help them work more efficiently and offer more consistent support.
Sunlife describes AI as a tool to strengthen human relationships in an advice-led business. It says Gemini will help advisors make better use of information, supporting better preparation, faster follow-up and more meaningful client conversations.
Frankie Leung, Chief Agency Officer, Asia, Sunlife, said, “Our ambition is to develop the industry’s most respected advisors. That means giving them the tools, information and support they need to deliver great Client experiences. Google Workspace with Gemini helps advisors spend less time on routine tasks and more time focused on Clients.”
“This investment responds directly to what our advisors told us they need. Easier collaboration, quicker access to information and simpler ways to manage everyday work. AI can help advisors prepare better, follow up faster and deliver more personalized support, but it does not replace the trust and relationship at the heart of great advice,” Leung added.
Turning to clients, Sunlife says the changes should create a more consistent experience through better-prepared meetings, faster responses and more timely communication. For advisors, the company says the tools reduce administrative effort.
Google also commented on the rollout. “We are thrilled to partner with Sunlife Asia to bring Google Workspace with Gemini to their regional advisor network,” said Haydn Sallmann, Director, Google Workspace, Asia Pacific.
“By embedding Gemini directly into advisors’ day-to-day workflows—helping them access information more readily, collaborate with colleagues and manage everyday work more efficiently—advisors can cut down on administrative overhead and focus on delivering richer, more high-touch financial guidance,” continued Sallmann.
Sunlife says the initiative supports its strategy in Asia to strengthen advisor capabilities and enhance the client experience. It also reflects, the company says, a broader approach to responsible AI adoption, with technology investments aimed at helping people serve clients more effectively.
Sunlife provides asset management, wealth, insurance and health solutions to individual and institutional clients. As of 30 June 2026, it reported total assets under management of $1.70 trillion, and its parent, Sun Life Financial Inc., trades under the ticker SLF on the Toronto, New York and Philippine stock exchanges.
