Tag: Artificial Intelligence

Mashreq, Clari5 expand AI support for fraud detection and investigations

2 hours ago

Ansherina Baes

Bengaluru, India – Mashreq has introduced generative artificial intelligence capabilities to its fraud risk management platform in collaboration with Clari5, a Perfios company. The capabilities are intended to improve fraud detection, increase analyst productivity and support investigative decision-making....

Honeywell Technologies, Resorts World Sentosa launch AI sustainability initiative

4 hours ago

Bernard Parado

Singapore – Resorts World Sentosa will become the first tourism destination in Singapore to adopt predictive optimisation technologies for district cooling, according to Honeywell Technologies and the resort operator. The two companies announced the co-innovation initiative in Singapore on 4 November...

Hong Kong consumers embrace AI but retain preference for human financial advice, survey finds

5 hours ago

Ansherina Baes

Hong Kong – Hong Kong consumers are increasingly using artificial intelligence in daily life but remain concerned about keeping pace with its development, according to findings released by Citi Hong Kong. The survey found that 92% of respondents use AI, while 52% said they were concerned about keeping...

Freshworks acquires Robusta to add AI incident investigation to Freshservice

6 hours ago

Bernard Parado

Singapore – Freshworks has acquired Robusta Dev Ltd., an AI-driven incident intelligence engine, to bring automated investigation of IT disruptions into its Freshservice platform. The company announced the deal on 2 November and did not disclose financial terms. Robusta uses AI to investigate technology...

Giann Vega on new appointment at Michelin, outline for digital commerce, consumer insight and AI agenda for APAC

6 hours ago

Teddy Cambosa

Vega said his focus is to help accelerate digital transformation across APAC, with an emphasis on enhancing consumer and customer journeys.

Autodesk, JTC to explore AI-enabled digital delivery in Singapore

7 hours ago

Ansherina Baes

Singapore – Autodesk and JTC Corporation have signed a memorandum of understanding to explore the use of artificial intelligence in Singapore’s built environment, focusing on connected data, project delivery and interoperable digital workflows. The collaboration will examine how project information...

Klook begins global rollout of K.ai AI agent for experiences merchants

8 hours ago

Bernard Parado

Singapore – Klook has launched K.ai, an AI agent that carries out inventory, pricing and booking tasks inside its merchant portal instead of only answering questions. Announced in Singapore on 3 November 2026, the tool lets experiences merchants retrieve business information and act on their instructions,...

Tencent, Mastercard explore cross-border payment interoperability

1 day ago

Ansherina Baes

Hong Kong – TenPay Global, Tencent’s cross-border payment platform, and Mastercard have signed a memorandum of understanding to explore cross-border payment interoperability and agentic payments. The proposed collaboration aims to expand payment options for international visitors to the Chinese mainland,...

Salesforce to acquire voice AI firm Cresta in service cloud push

1 day ago

Bernard Parado

Singapore – Salesforce has signed a definitive agreement to acquire Cresta, a voice-first customer experience platform, the company announced on 2 November 2026. The announcement did not disclose the financial terms. According to Salesforce, Cresta’s voice agents resolve complex customer calls end...

Cognizant launches OpenAI group to move frontier AI into production

1 day ago

Bernard Parado

Singapore – Cognizant has formed a dedicated OpenAI delivery organisation of more than 25,000 professionals, as it looks to help enterprises apply frontier AI models inside live business systems. The Nasdaq-listed IT services provider announced the OpenAI Frontier Capability Group on 30 October 2026....

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Tag: Artificial Intelligence

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Video Title Here: The Indonesian on-ground activation status

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Video Title Here: The Indonesian on-ground activation status

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