Singapore – NCS has expanded its Sunshine.AI suite of enterprise AI platforms and products, announced a series of sector-specific partnerships, and introduced new talent development initiatives aimed at helping organisations scale artificial intelligence deployments.
The announcements were made at the company’s annual technology forum, AI Impact 2026, where NCS outlined its strategy to support enterprises moving from AI pilots to large-scale implementation through sovereign AI platforms, industry collaborations and workforce development.
NCS CEO Sam Liew said, “The real opportunity isn’t incremental improvement. It’s redesigning core operations for exponential outcomes. To deploy AI at scale, organisations need the right partners: those who combine deep industry expertise with enterprise-grade, sovereign platforms built for real-world governance and security. They also need a strong ecosystem behind them. As an AI-led tech services company, this is exactly what we have built NCS to do. As Singapore advances its national AI agenda, we are committed to helping our clients turn that ambition into real, measurable outcomes.”
According to NCS, its AI strategy combines platforms, products, implementation expertise, specialist talent and ecosystem partnerships to help organisations deploy AI with governance and security integrated from the outset.
Expanded Sunshine.AI portfolio
NCS introduced new additions and enhancements to its Sunshine.AI portfolio, which is designed for organisations requiring enterprise-grade AI deployments while maintaining control over their data.
The expanded suite includes Sunshine.core, a foundational platform for building and operating AI agents, and Sunshine.builder, a no-code application that enables business analysts to develop software applications using AI.
Other products include Sunshine.chilliclaw, an enterprise AI assistant designed to integrate with workplace software and business systems, and Sunshine.commanderAI, a physical AI platform that manages multi-vendor robotics fleets through a unified command centre.
The company also launched the Robot and AI in-Motion Programme (RAMP), an invitation-only sandbox developed in collaboration with the AWS Generative AI Innovation Centre, Dell Technologies and NVIDIA. The initiative focuses on building AI and robotics solutions for sectors including public safety, smart buildings and physical operations.
In addition, NCS introduced Sunshine.guardian, an AI safety and assurance engine designed to monitor AI agents, simulate cyberattacks, automatically address identified issues and generate audit-ready compliance records.
The company also announced agentic AI upgrades across several existing products. According to NCS, Sunshine.coder has increased developer productivity and quality by 15%, Sunshine.operations has reduced IT incident escalations by 40%, and Sunshine.productivity saves employees more than two hours each week. These enhancements are complemented by Sunshine.kaisense, the company’s video AI platform for real-time monitoring and analytics.
New partnerships across healthcare, education and transport
Alongside its product announcements, NCS unveiled partnerships spanning healthcare, education, transport and enterprise AI.
In healthcare, NCS signed a memorandum of understanding with IHH Healthcare to establish a Joint AI Centre of Excellence, which will co-develop and deploy AI solutions across IHH’s network to support clinical operations, efficiency and cost management.
The company is also working with NHG Health to deploy agentic AI across pilot initiatives covering biometric identification, digital pathology and human resources transformation.
Within education, NCS is collaborating with Ngee Ann Polytechnic to deploy an AI Tutor designed to address individual learning gaps. The company is also integrating its Sunshine.coder platform into the institution’s ICT curriculum to support AI skills development.
In transport, NCS is partnering with South Korean autonomous driving company Autonomous A2Z to develop an autonomous employee shuttle service by integrating the ROii vehicle with NCS’ RobotManager platform.
For enterprise AI, NCS announced a partnership with Alibaba Cloud that combines Alibaba Cloud’s AI infrastructure and Qwen foundation models with NCS’ expertise in AI governance, systems integration and implementation to support enterprise AI adoption across the region.
The company also expanded its healthcare technology portfolio through collaborations with Fourier Rehab, Hypershell, iMedWay and LinkDoc, covering medical and consumer exoskeletons, healthcare IT systems and AI-enabled clinical trial technologies.
NCS said these additions build on partnerships established earlier this year with Mistral AI, VAST Data, AGIBOT and Lian Xin.
Talent development initiatives
NCS also introduced programmes aimed at developing AI capabilities across different stages of the workforce.
For senior executives, the company is partnering with the Singapore University of Technology and Design (SUTD), NUS School of Continuing and Lifelong Education (SCALE), Shanghai Jiao Tong University, represented by SJTU Asia-Pacific Graduate Institute, and AI Singapore to deliver Applied AI masterclasses. The programmes include courses focused on topics such as AI economics and AI governance.
Meanwhile, NCS has partnered with Digital Industry Singapore (DISG) to recruit more than 130 AI practitioners over the next three years, strengthening AI expertise within its AI Central team and sector-focused business units.
AI Playbook outlines implementation framework
During the event, NCS also released its AI Playbook, which draws on insights from more than 100 AI projects and is intended to guide organisations in implementing AI at scale.
The playbook introduces the company’s “3R Framework”, centred on Return on Customer, Return on Employee and Return on Future, alongside the “Five U’s of Failed AI”, which identify common causes of unsuccessful AI initiatives.
It also outlines four execution pillars—Cheaper, Better, Faster and Safer—covering AI cost management, data quality, reusable development components and AI safety measures.
According to NCS, organisations can reduce AI costs by up to 82% and improve response speeds by between three and ten times through optimised model selection and token management strategies.
New organisational structure
Supporting the company’s expanded AI strategy is a new organisational structure that groups operations into 10 industry-specific operating groups.
These are supported by two service organisations—Applications and Communications Engineering (ACE), which focuses on AI-led delivery, and Digital Resilience (DR), which oversees secure and resilient operations.
NCS said the structure is anchored by its newly established AI Central team, which is responsible for AI strategy, innovation and the responsible adoption of AI across the organisation.
