Tag: global

EngageLab launches LiveDesk to advance enterprise CX capabilities across global markets

1 month ago

Rei Fortes

Singapore – EngageLab has debuted LiveDesk, an AI-enabled customer service platform designed to strengthen how enterprises manage interactions across multiple digital channels. The platform combines automated systems with human support teams, following the philosophy of ‘AI Agent x Human Agent’...

Airwallex secures US$330m funding, establishes dual global HQ in San Francisco

1 month ago

Rei Fortes

Singapore – Airwallex has closed a new Series G funding round worth US$330m, placing the company at an estimated value of US$8b, marking a notable rise of 30% since its previous Series F round earlier in the year. The latest investment, backed by several global funds, is intended to accelerate...

Keeper Security names Tim Strickland as chief revenue officer to lead global revenue strategy

1 month ago

Rei Fortes

Singapore – Keeper Security has appointed experienced go-to-market executive Tim Strickland as its chief revenue officer, assigning him responsibility for the company’s worldwide commercial strategy as interest grows in advanced privileged access and identity protection technologies. In his new position,...

Tata Communications acquires 51% of Commotion Inc, expanding its AI capabilities

1 month ago

Rei Fortes

Mumbai, India – Tata Communications has taken a majority stake in Commotion Inc., securing 51% of the company as part of its strategy to deepen the use of AI across its global technology portfolio. Commotion, which operates in India and the United States, develops enterprise software centred...

Comviva, Aduna to expand AI-driven enterprise network intelligence globally

1 month ago

Rei Fortes

Gurgaon, India – Comviva has entered into a collaboration with Aduna to support wider enterprise uptake of network intelligence and programmable communications through Comviva’s cloud-based NGAGE.ai platform. The partnership brings together Comviva’s experience in enterprise enablement with Aduna’s...

Shipsy names Servo Sawhney as new chief customer officer to support global enterprises with CX

1 month ago

Rei Fortes

New Delhi, India – Shipsy has appointed Servo Sawhney as its chief customer officer as the company increases its focus on helping organisations worldwide enhance customer experience through stronger adoption of AI-driven logistics technologies. The appointment is positioned to support enterprises...

Five9 highlights advancements in AI-driven CX as global organisations adopt new innovations

1 month ago

Rei Fortes

Singapore – Five9 showcased new AI-driven CX innovations from global organisations that are setting new standards for intelligent CX at its 2025 CX Summit. The event recognises organisations that have advanced the use of AI, automation, and integrated customer engagement technologies to enhance service...

Exabeam, Recorded Future extend partnership to strengthen AI cybersecurity operations

1 month ago

Rei Fortes

Singapore – Exabeam and Recorded Future have expanded their technology collaboration by linking the Exabeam New-Scale Security Operations Platform with the Recorded Future Intelligence Platform. The integration is designed to support AI-driven threat detection and response by combining security...

Pax8, Microsoft expand collaboration to advance AI and cloud capabilities for MSPs

1 month ago

Rei Fortes

Singapore – Pax8 has introduced new developments in its collaboration with Microsoft, aimed at helping managed service providers (MSPs) strengthen their use of AI-enabled tools and broaden their engagement with the Microsoft Cloud portfolio. The company is among the earliest to link its platform with...

Infosys introduces AI model to accelerate global capability centre development worldwide

1 month ago

Rei Fortes

Bengaluru, India – Infosys has launched a new AI-focused model designed to support organisations in establishing and modernising global capability centres (GCC) as advanced hubs for digital innovation. The approach is intended to help enterprises reposition their centres around the world as strategic...

Video Title Here: The Indonesian on-ground activation status

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Tag: global

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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