Tag: Digital Experience

LINE redesigns OpenChat community discovery on app's third tab

2 days ago

Bernard Parado

Bangkok, Thailand – LINE has redesigned how users find communities in LINE OpenChat, placing interest-based recommendations, trending topics and simplified discovery on the third tab of the LINE app. Since the change, OpenChat’s monthly active users in Thailand have risen to 24 million from 20...

LogicMonitor includes Edwin AI and digital experience tools in every platform tier

3 days ago

Ansherina Baes

Singapore – LogicMonitor has introduced new platform packages that include Edwin AI and LogicMonitor Digital Experience across all three tiers. The packages combine AI-driven operations with digital experience monitoring, including Synthetics and Internet Sonar. LogicMonitor said the approach is intended...

Australian Open to use Adobe CX enterprise to personalise fan experiences

3 weeks ago

Bernard Parado

Australia – Tennis Australia will use Adobe CX Enterprise, an end-to-end platform for customer experience orchestration, to deliver more personalised and connected experiences for Australian Open fans, the organisations announced. The rollout forms part of a multi-year partnership that names Adobe...

VWO, AB Tasty combination targets global digital experience market

VWO, AB Tasty combination to target global digital experience market

1 month ago

Bernard Parado

Singapore – VWO has combined with AB Tasty to form a global digital experience optimisation platform generating more than $100 million in annual recurring revenue and serving over 4,000 customers worldwide, according to the companies. The deal, backed by private equity firm Everstone Capital, brings...

Scoot adopts Qualtrics AI to accelerate customer feedback analysis and improve digital experience

Scoot adopts Qualtrics to accelerate customer feedback analysis and improve digital experience

3 months ago

Teddy Cambosa

The airline said it views investment in digital experience and AI-enabled customer insights as a way to reduce operational inefficiencies associated with customer friction.

Animoca Brands pilots AI-powered AI commerce features with Visa

4 months ago

Teddy Cambosa

The company said these capabilities reflect its broader strategy to develop agentic commerce, where AI agents can assist consumers with shopping and payments while operating within user-defined permissions.

Sitecore acquires Scrunch to expand AI search visibility and content optimisation capabilities

5 months ago

Teddy Cambosa

The deal combines Scrunch’s insights, recommendation capabilities, and Agent Experience Platform (AXP) with Sitecore’s AI-powered digital experience platform

Garuda Indonesia advances cloud-based transformation through SAP partnership

5 months ago

Teddy Cambosa

The airline added that the transformation is also expected to support efforts to improve maintenance and asset management as it works to restore fleet readiness and expand operational capacity.

CTF Life, AlipayHK to enable in-app insurance premium payments for Hong Kong customers

10 months ago

Rei Fortes

Hong Kong – CTF Life has partnered with AlipayHK to introduce AlipayHK as a premium payment option within its mobile application, marking the first time a Hong Kong life insurer has integrated the digital wallet for in-app premium settlements. The collaboration is designed to simplify the payment...

Adobe names Ben Goodman to lead APAC operations

1 year ago

Rei Fortes

Singapore — Adobe has appointed Ben Goodman as president of Asia Pacific (APAC) and digital experience (DX) Japan. In this role, he will oversee Adobe’s operations across the region and manage the company’s digital experience business in Japan. Ben brings over two decades of leadership experience...

Video Title Here: The Indonesian on-ground activation status

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Tag: Digital Experience

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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Tag: Digital Experience

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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