Tag: CX

Concentrix acquires SAI Digital, expanding digital commerce, CX solutions in APAC
Concentrix acquires SAI Digital, expanding digital commerce, CX solutions in APAC
Vietnam — Concentrix Corporation, a global provider of technology and services, has acquired SAI Digital, a digital commerce and customer experience (CX) technology company, strengthening its presence in Vietnam as a regional hub for innovation and delivery. SAI Digital specialises in designing, building,...
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Revolut expands Google Cloud partnership to support global fintech growth
Revolut expands Google Cloud partnership to support global fintech growth
Singapore — Revolut, a UK-based global financial technology company, has announced an expanded multi-year partnership with Google Cloud. The agreement will enable Revolut to utilise Google Cloud’s secure and scalable infrastructure to support its international operations and future growth. The collaboration...
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Adobe names Ben Goodman to lead APAC operations
Adobe names Ben Goodman to lead APAC operations
Singapore — Adobe has appointed Ben Goodman as president of Asia Pacific (APAC) and digital experience (DX) Japan. In this role, he will oversee Adobe’s operations across the region and manage the company’s digital experience business in Japan.  Ben brings over two decades of leadership experience...
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Google Cloud expands enterprise AI capabilities to support Singapore, APAC growth
Google Cloud expands enterprise AI capabilities to support Singapore, APAC growth
Singapore — Google Cloud has announced a range of new artificial intelligence (AI) innovations designed to strengthen Singapore’s position as a hub for digital transformation and enterprise adoption of AI. The announcements were made at the company’s “AI Asia: Building Beyond Borders” conference in Singapore. The...
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Malaysia Airlines adopts Amadeus Travel Ready integration, streamlining passenger experience
Malaysia Airlines adopts Amadeus Travel Ready integration, streamlining passenger experience
Malaysia — Malaysia Airlines has partnered with travel technology company Amadeus to implement the Amadeus Travel Ready solution, becoming the first airline in Southeast Asia to adopt the system.  The integration allows passengers to upload and verify travel documents, such as passports, visas,...
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Scoot enhances customer travel experience with OutSystems platform
Scoot enhances customer travel experience with OutSystems platform
Singapore — Scoot, the low-cost subsidiary of Singapore Airlines, has adopted OutSystems–a low-code development platform that supports organisations in building and maintaining business applications–to modernise its flight disruption management system and improve operational efficiency.  The airline...
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Genesys boosts leadership team in APAC with new appointments
Genesys boosts leadership team in APAC with new appointments
Technology company Genesys has announced key additions to its leadership team in Asia-Pacific (APAC).
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CX leaders see AI-powered personalisation, CX fuel strong customer loyalty, higher retention rates report_11zon
CX leaders see AI-powered personalisation, CX fuel strong customer loyalty, higher retention rates: report
Singapore – With rising consumer expectations, companies that embrace AI to deliver personalised, empathetic experiences are seeing stronger customer loyalty and higher retention rates, according to the latest report from Zendesk, a customer experience firm. In this report, Zendesk found that CX Trendsetters...
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CleverTap to drive AI-powered, personalised engagement with latest launch of ‘Clever
CleverTap to drive AI-powered, personalised engagement with latest launch of ‘Clever.AI’
Mumbai, India – Customer engagement firm CleverTap has announced recently that it has unveiled its latest AI engine, aiming to enable brands with the next generation of AI capabilities.   Named Clever.AI, this advancement encompasses building human-like understanding of customers and delivering...
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Salesforce_UpTech_11zon
Salesforce’s latest all-in-one CRM solution to empower small and medium sized businesses
Singapore – Salesforce, a customer relationship management company, has recently announced the launch of its latest all-in-one CRM solution, with the goal of driving business growth among small and medium sized enterprises.  Introduced as Pro Suite, this solution is powered by Salesforce’s Einstein...
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Video Title Here: The Indonesian on-ground activation status

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Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.