Jakarta, Indonesia – PT Bank Negara Indonesia (Persero) Tbk (BNI) has consolidated its domestic and cross-border trade finance activities onto Finastra’s Trade Innovation platform, resulting in faster customer onboarding and improved operational efficiency across its regional network.
The Indonesian state-owned lender has reported an onboarding time reduction of approximately 25% following the replacement of multiple legacy systems with a single, centralised deployment.
The implementation has enabled BNI to bring together previously fragmented trade finance workflows, modernise regulatory compliance processes and introduce real-time transaction processing and analytics. Finastra supported the project with end-to-end implementation and collaborative development services, alongside a local systems integrator responsible for on-site deployment and localisation requirements.
“Our relationship with Finastra is a strategic partnership. We collaborate not just on technology, but on shaping the future of trade transactions within BNI, across Indonesia,” I G W Anantayoga, general manager of wholesale product transaction & value chain division at BNI, stated.
“Finastra’s solution has seamlessly integrated with our core banking system, providing instant insights that enable us to process trade documents quickly and accurately.”
After initially operating separate instances for its overseas offices, BNI is finalising the migration of nine international locations to a central system hosted in Jakarta, allowing group-wide processing while maintaining adherence to local regulatory frameworks.
Since the platform went live, BNI has recorded tangible improvements in both operational performance and customer experience. Customer onboarding times have shortened by roughly a quarter, enabling the bank to offer several services with turnaround times of less than three hours.
Automated compliance and straight-through processing have reduced approval cycles, with most trade transactions now cleared within one working day. The system has also supported a 10% rise in customer acquisition during the current financial year and underpins digital trade services delivered through more than 160 branches to over 2,600 trade finance clients.
“Modernising trade finance is essential for banks to serve their customers faster and to collaborate effectively with fintech and AI innovators,” Andrew Bateman, EVP for lending at Finastra, commented.
“Working with BNI, we delivered a scalable, centralised Trade Innovation platform that streamlines compliance, enhances straight-through processing, and positions the bank for rapid product innovation across its regional footprint.”
The centralised architecture provides a consistent data environment for reporting, advanced analytics and risk assessment, while simplifying integration with fintech and artificial intelligence partners. These capabilities form part of BNI’s broader programme to modernise its trade finance operations and scale digital services across its domestic and international footprint.
