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Tag: customer experience

UPTECH MEDIA_11zon (1)
Netcracker strengthens AIS partnership to leverage billing platform system
Thailand – As part of its efforts to advance the customer’s billing system, Netcracker Technology has announced an expanded strategic collaboration with Thailand’s largest mobile operator, Advanced Info Service (AIS).For this partnership, a designated management system will be utilised, integrating...
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C-Zentrix, Servion to bolster India’s customer experience with recent collaboration
Mumbai, India – In a concerted effort to leverage customer engagement in the Indian market, C-Zentrix, a leading customer experience and contact centre solutions provider, has recently announced its collaboration with Servion.This strategic partnership is centred around addressing the surging demand...
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Fraser Hospitality forms partnership with Adyen to provide wide range of payment alternatives for guests
Properties associated with Frasers Hospitality may provide their customers with a wide range of payment alternatives thanks to Adyen. These options include major credit cards as well as local payment methods like Alipay, WeChat Pay, UnionPay, GrabPay, and others.
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CleverTap unveils ‘Signed Call’ in-app voice feature to improve customer engagement
CleverTap unveils ‘Signed Call’ in-app voice feature to improve customer engagement
Through Signed Call, CleverTap customers will be equipped with an effective way to interact with their end-users, utilizing VoIP-enabled in-app calling to create real-time, secure, and contextual customer experiences.
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Sitecore2
Elevating digital engagement: a conversation with Zuellig Pharma's Preetham Nadig
Nadig emphasized the tremendous digital transformation journey in healthcare, especially in Southeast Asia, where challenges persist in fragmented healthcare, limited access to quality data, and establishing trust in consumed products.
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Sitecore
HKJC's Chirag Desai emphasizes incremental growth in digital experience: a 'start small, dream big' approach
Desai emphasized the importance of aligning digital changes with customer expectations, implementing them gradually based on an understanding of evolving preferences.
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Humanforce (1)
Humanforce, Pinpoint HRM announce strategic partnership to deliver enhanced CX for ANZ organisations
This collaboration unites the HCM solutions offered by Humanforce with the HR tech project proficiency of Pinpoint HRM.
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Almost 50% of APAC brands do not have a central data storage for CX delivery: report
Almost 50% of APAC brands do not have a central data storage for CX delivery: report
Singapore – In the realm of customer experience (CX), customer data plays a crucial role as a substantial reservoir of insights. It can be leveraged to anticipate behaviours and needs, offering valuable information to organisations about how they connect with their customers.However, brands operating...
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Video Title Here: The Indonesian on-ground activation status

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Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.