Tag: Artificial Intelligence

Inside the Firewall: What AI governance means for APAC businesses as the focus shifts from protecting systems to governing actions

1 day ago

Bernard Parado

As AI agents move from pilots into everyday business operations, the way organisations think about security and oversight is changing. Agents do not just generate answers. They take actions across multiple systems, often at a speed and scale that traditional controls were never designed for. For businesses...

Inside the Firewall: Balancing trust, control and risk through AI agents and digital payments–as told by industry leaders

1 day ago

Ansherina Baes

As financial services continue to adopt artificial intelligence, AI agents are beginning to take on a more active role in digital payments, moving beyond providing recommendations to initiating transactions on behalf of individuals and businesses. This shift presents opportunities to improve...

Inside the Firewall: Why data is at the centre of the push to secure AI agents across APAC

1 day ago

Bernard Parado

Businesses are moving AI agents out of pilot projects and into everyday work. Unlike a chatbot that answers questions, an agent is given a goal and the access to pursue it. It reads files, queries systems, sends messages, and takes actions on a company’s behalf, often faster than any person can follow....

Knack RCM partners with Prosper AI to automate payer calls

2 days ago

Ansherina Baes

Mohali, India – Knack RCM has partnered with Prosper AI to deploy AI voice agents across its revenue cycle operations, automating routine payer and patient calls while directing specialists towards work requiring human judgment. The companies said the agents will handle calls such as benefits verification,...

Tencent Cloud expands global infrastructure and enterprise AI partnerships

2 days ago

Ansherina Baes

Shenzhen, China – Tencent Cloud said its active overseas customer base doubled over the past year, as international demand for its AI products and services grew by triple digits. The company also outlined updates to its enterprise AI portfolio, including the upcoming general release of its Hy4 and...

eCloudvalley renews AWS strategic collaboration agreement as it shifts towards enterprise AI products

2 days ago

Bernard Parado

Singapore – eCloudvalley (ECV) has renewed its multi-year Strategic Collaboration Agreement with Amazon Web Services (AWS), as the Taiwan-headquartered firm moves from cloud services towards a product-led enterprise AI business. The company announced the renewal on 30 October. The agreement is...

Agoda brings travel discovery and booking into a single AI-powered experience

5 days ago

Ansherina Baes

Singapore – Agoda has expanded its AI Assistant to users across 21 markets, allowing travellers to plan trips, compare travel options and make bookings through conversations in its mobile app. The digital travel platform first tested the feature in September 2026 before extending access to users across...

Deel launches workforce security platform to detect identity fraud in hiring

5 days ago

Ansherina Baes

Singapore – Deel has introduced a workforce security platform designed to detect identity fraud during recruitment and throughout employment, with coverage across more than 150 countries. Deel has launched Deel Security, a platform that aims to identify and prevent workforce identity fraud from the...

Businesses deploying AI agent teams as personal AI agents enter customer service

5 days ago

Ansherina Baes

Sydney, Australia – Businesses are increasingly using teams of artificial intelligence (AI) agents to manage interactions with customers’ personal AI assistants, as agent-to-agent communication becomes more common in customer service operations. Research involving 118 customer service practitioners...

KaarTech launches KEOS to scale governed AI across enterprise operations

6 days ago

Ansherina Baes

Chennai, India – KaarTech has introduced KEOS, an operating layer for enterprise intelligence that helps organisations integrate artificial intelligence (AI) across business operations and deploy AI agents under defined governance controls. The platform connects enterprise systems, business knowledge...

Video Title Here: The Indonesian on-ground activation status

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Tag: Artificial Intelligence

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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Tag: Artificial Intelligence

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