Mastercard to offer faster card bill payment solutions, enhanced customer experience with ‘Bill Qkr’

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Azunta Gaviola

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3 weeks ago

Get ready to explore the future of marketing and elevate your business! The ‘What’s NEXT in Marketing 2024-2025’ series is heading to Indonesia, Malaysia, the Philippines, Singapore, and Hong Kong. Don’t miss out!

Singapore  – Mastercard, a global company in the payment industry, has recently announced the launch of Bill Qkr, designed to streamline the payment process among consumers. 

For this initiative, the company will offer faster card bill payment solutions, enabling merchants, acquirers, payment facilitators, and service providers to enhance their respective customer experiences. The said move will further enhance trust and improve the success of collections, addressing customer needs wherever they are with flexible, cost-effective, and efficient options. 

According to the firm, the solution aims to address the challenges in tokenisation, where it will now allow cards to be safely stored on a merchant’s site for recurring payments. 

Upon card expiration, merchants can be securely updated with a new token, ensuring future transactions continue without any interruption. Billers can also automatically submit ongoing invoices, especially for fixed or recurring payments like monthly insurance premiums. 

Meanwhile, for bills that change month-to-month, consumers can utilise QR codes on their paper bills or online statements; simply click a button and use their saved payment credentials to pay. Guest checkout can then be made simple and easy with Click to Pay, bringing the same convenience that people experience in the physical world online. 

Ultimately, merchants can achieve higher approval rates and offer an improved experience for cardholders by leveraging intelligence guidance to reduce addressable payment declines.

“Card-based payments are chosen daily by consumers, yet they remain significantly underutilised for bill payments,” commented Jennifer Marriner, executive vice president, Global Acceptance at Mastercard.

She further added, “With Mastercard Bill Qkr, we’re bringing our cutting-edge payment technologies together with our longstanding, global approach to collaboration. This allows us to not only innovate in bill payments for our customers but also to create better ways to transact and strengthen trust for the wider ecosystem.”

 

Happening in Singapore on 19-20 February 2025, the ‘What’s NEXT in Marketing: Singapore 2025’ event presents an exceptional opportunity for marketers and industry leaders to talk about the future of marketing and drive success in the Singaporean market! Register now to secure your slot!
Join MARKETECH APAC and Bird for the ‘WhatsApp Marketing Masterclass‘ workshop and unlock effective strategies to engage and retain customers. Happening on 5 December 2024 at Sheraton Petaling Jaya, Malaysia—register your interest HERE!
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Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.