Singapore – HSBC and Juspay have announced a partnership to develop a comprehensive acquiring platform designed to support digital-first and international merchants. The initiative combines HSBC’s global banking network with Juspay’s payments infrastructure expertise to deliver a full-stack, future-ready solution for managing payment processes at scale.
The platform is intended to consolidate the entire payment value chain within a unified framework, enabling HSBC to provide a more agile and efficient acquiring experience.
The system allows merchants to access a wide range of payment methods through a single provider, helping to improve payment success rates, reduce operational costs, and enhance reliability across markets.
“This all-in-one solution removes the complexities of managing multiple payment methods for clients, allowing them to focus their time and energy on growing their businesses,” Lewis Sun, global head of domestic and emerging payments at HSBC, commented.
Engineered for performance, adaptability, and resilience, the unified platform integrates end-to-end payment capabilities, including a native and customisable checkout interface, intelligent transaction routing and retries, access to local payment methods, as well as advanced tools for risk and fraud management.
It also incorporates modules for chargeback and dispute handling, reconciliation and settlement, and ongoing system monitoring and control.
“Partnering with HSBC sets a new benchmark for acquiring by demonstrating how banks and fintechs can co-create high-performance, future-ready infrastructure,” Sheetal Lalwani, co-founder and COO of Juspay, mentioned.
“Together, we are building a platform that bridges institutional scale with the agility of modern technology.”
The collaboration highlights the growing convergence of global banking and fintech innovation, showcasing how financial institutions and technology providers can co-develop infrastructure that meets the evolving needs of merchants in the rapidly expanding digital economy.
