Category: Southeast Asia

Etaily to advance e-commerce customer service with launch of new, AI-powered custom reply tool

1 year ago

Azunta Gaviola

Singapore – Etaily, an end-to-end omnichannel e-commerce provider, has recently unveiled the introduction of its new AI-powered custom reply tool that uses open AI’s GPT models from automated responses to customer reviews. This strategic tool aims to minimise manual effort and further enhance business...

Enterprise automation firm Workato announces two new leadership appointments

1 year ago

Azunta Gaviola

Singapore – Workato, an AI-powered enterprise automation firm, has recently announced that it has appointed two new members to its leadership team. These new appointments include Chandar Pattabhiram as the first chief go-to-market officer and Bhagat Nainani as the new head of product and engineering. In...

Tata Communications to advance networking, security with launch of hosted SASE

1 year ago

Azunta Gaviola

Singapore – Telecommunications firm Tata Communications has recently announced the introduction of its latest unified/single-vendor hosted secure access service edge (SASE) for global enterprises. This strategic initiative leverages a partnership with AI-powered Unified SASE firm Versa Networks...

Around 49% of consumers prefer brands to be open about AI, customer data use: report: report

1 year ago

Azunta Gaviola

Singapore – As artificial intelligence becomes widely adopted, a recent report by customer engagement platform Twilio revealed that nearly half (49%) of the respondents admitted that they would trust brands more if they openly acknowledged their use of customer data and AI-driven interactions. This...

Telekom Malaysia, Nxera forge alliance to establish sustainable, AI-ready data centre campus in Johor

1 year ago

Azunta Gaviola

Malaysia – Telekom Malaysia, a telecommunications firm, has recently announced that it has partnered with data centre operator Nxera to establish data centres in Malaysia. This move aims to embark on a sustainable, hyper-connected artificial intelligence (AI)-ready data centre campus in Johor. In a...

Majority of Singaporean marketers embrace AI despite challenges in unifying customer data: report

1 year ago

Azunta Gaviola

Singapore – The majority of Singaporean marketers have now adopted artificial intelligence, with 78% of them having tested or fully implemented AI into their operations. However, satisfaction with the ability to incorporate customer data sources stands at only 21%, ranking Singapore second lowest...

Netskope to bolster security, data protection with recent Google Workspace security alliance

1 year ago

Azunta Gaviola

Singapore – Netskope, a computer and network security firm, has recently announced that it has partnered with the Google Workspace security alliance, aiming to bolster the security and enhance data protection for Workspace users. This strategic partnership will empower organisations to embrace...

Employment Hero to advance productivity, streamline HR processes among Singapore SMEs with PSG-approved tech solutions

1 year ago

Azunta Gaviola

Singapore – Human resources services provider Employment Hero has recently announced that it has been recognised as an approved vendor for the Productivity Solutions Grant in Singapore. This move underscores the company’s dedication to empowering small and medium-sized enterprises by utilising...

Maxicare PH faces security concerns following alleged exposure of sensitive personal, booking information

1 year ago

Azunta Gaviola

Manila, Philippines – A potential data breach involving Maxicare Philippines was recently reported by the Deep Web Konek Team, indicating a breach allegedly conducted by a threat actor called “OPCODE-90.” According to the findings, the said move led to the unauthorised scraping of authenticated...

Group IB assists in police operations across SEA targeting cybercriminals in Android RAT campaign

1 year ago

Azunta Gaviola

Singapore – Group IB, a computer and network security firm, has recently announced that it has collaborated with the Singapore Police Force, the Hong Kong Police Force (HKPF), and the Royal Malaysia Police in a joint operation called Operation DISTANTHILL. This strategic operation led to the...

Video Title Here: The Indonesian on-ground activation status

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Category: Southeast Asia

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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