Maxicare PH faces security concerns following alleged exposure of sensitive personal, booking information

by

Azunta Gaviola

-

2 years ago

Manila, Philippines – A potential data breach involving Maxicare Philippines was recently reported by the Deep Web Konek Team, indicating a breach allegedly conducted by a threat actor called “OPCODE-90.” 

According to the findings, the said move led to the unauthorised scraping of authenticated data, which compromised a file containing over 22,800 lines of sensitive information, sized at 33.3 MB. This was also reportedly being sold to the first three buyers.

The breach further resulted in the exposure of detailed personal and booking details, including sender details, member details, and member booking details. 

Interestingly, more than 1,000 companies were affected because of the breach, which include ABS-CBN Corporation, Accenture, Inc., Acer Philippines Inc., Acquire Asia Pacific Philippines Inc., Afni Philippines Inc., and AIA Philippines Life and General Insurance Company Inc. 

Companies like Allianz PNB Life Insurance Inc., Atlassian Philippines, Inc., Bayer Business Services Philippines Inc., BPI AIA Life Assurance Corporation (formerly BPI Philam Life Assurance Corp. BPLAC), Canva Solutions Inc., and Cebu Air, Inc. were also among those who suffered due to the breach. 

On June 16, 2024, the company had already informed affected members about the incident that occurred on June 13, 2024. They have also told them that unauthorised access was gained to personal information submitted to Lab@Home, a third-party provider for laboratory requests from home. 

Despite Lab@Home maintaining a separate database that is not integrated with Maxicare’s systems, the breach has still impacted Maxicare members. 

In a statement to its users, Maxicare promised that it is implementing measures to mitigate additional risks and ensuring ongoing communication with members regarding the incident.

Recognise the innovators redefining commerce at the Retail & E-commerce Excellence Awards Asia Pacific 2026! Taking place this December 2026, we celebrate the region’s most impactful retail strategies, standout e-commerce experiences, and forward-thinking leaders—submit your entries today!
Honour the women shaping the future of marketing and technology at the Empowered Women Awards 2026! This December 2026, we celebrate inspiring leaders, changemakers, and rising voices driving impact across the industry—submit your entries today!
Share

RECENT ARTICLES

NEXTDC launches AI-ready Kuala Lumpur data centre to support regional growth
PLDT Home expands AI customer support across Philippine retail network
The identity gap: Defining the role of AI agents as modern day digital employees
TAT partners with Alipay+ to introduce AI-powered travel tools for Chinese visitors
PagerDuty welcomes John DiLullo as Chief Executive Officer 
Ellipse 3

RELATED ARTICLES

NEXTDC launches AI-ready Kuala Lumpur data centre to support regional growth
PLDT Home expands AI customer support across Philippine retail network
The identity gap: Defining the role of AI agents as modern day digital employees
Ellipse 3

FEATURED ARTICLES

NEXTDC launches AI-ready Kuala Lumpur data centre to support regional growth
PLDT Home expands AI customer support across Philippine retail network
The identity gap: Defining the role of AI agents as modern day digital employees

Subscribe to UpTech Media Newsletter