Author: Teddy Cambosa

Salesforce expands AI capabilities for Singapore small businesses with Agentforce and Slack CRM

1 month ago

Teddy Cambosa

The company also said Agentforce incorporates security and governance controls intended to help businesses keep customer data within Salesforce rather than relying on external AI applications.

Xendit integrates Dragonpay to expand payments services for Philippine merchants

1 month ago

Teddy Cambosa

Dragonpay currently works with 44 partners, including banks, non-bank financial institutions, e-wallets and over-the-counter payment providers.

Indosat extends CEO Vikram Sinha's tenure, reaffirms AI-led growth strategy

1 month ago

Teddy Cambosa

The company said the decision reflects the Board of Commissioners' confidence in Sinha's leadership as Indosat continues its long-term business transformation and advances its AI North Star strategy.

WatchGuard appoints Vincent Hwang as Chief Product Officer to lead platform and AI strategy

1 month ago

Teddy Cambosa

Hwang will lead the next phase of the company's product development, drawing on his experience across cloud security, endpoint protection, network security, and security operations (SecOps).

Google launches new commerce tools in Southeast Asia to connect Search, YouTube, and online shopping

1 month ago

Teddy Cambosa

Southeast Asia has become a major market for video commerce, with the segment growing fivefold between 2022 and 2025 and accounting for 25% of the region's total e-commerce gross merchandise value (GMV).

Around 73% of Singapore organisations report stalled agentic AI projects amid infrastructure and data challenges

1 month ago

Teddy Cambosa

Among organisations already investing in these capabilities, 65% reported delivering richer and more responsive customer experiences, while 61% said they had improved automation and responsiveness across internal business processes.

M-DAQ strengthens ASEAN cross-border payments network with Vietnam market entry via METech integration

1 month ago

Teddy Cambosa

Through the integration, the company will gain regulated payments infrastructure in the country, allowing it to process local collections and payments directly in Vietnamese dong (VND).

Around 75% of contact centre leaders cite legacy technology as barrier to omnichannel service: report

1 month ago

Teddy Cambosa

The update comes one year after Zendesk acquired Local Measure and introduced its AI-native voice offering as part of the Zendesk Resolution Platform.a

Fortinet names Luca Simonelli as Senior Vice President for APAC

1 month ago

Teddy Cambosa

Simonelli will be responsible for driving Fortinet's regional strategy, strengthening relationships with customers and partners, and supporting the company's growth across the Asia-Pacific market.

New study warns of governance gaps as AI agents and deepfakes raise cybersecurity risks in Singapore

1 month ago

Teddy Cambosa

The research also found that 40% of cybersecurity leaders in Singapore said AI agents are already performing autonomous actions within organisational workflows, expanding the attack surface for cyber threats.

Video Title Here: The Indonesian on-ground activation status

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Author: Teddy Cambosa

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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