HGS launches new intelligent experience hub in the Philippines

by

Rei Fortes

-

1 minute ago

HGS launches new intelligent experience hub in the Philippines

The ‘What’s NEXT in Marketing 2025’ series is making waves in Singapore, the Philippines, Hong Kong, Indonesia, and Malaysia. Join us in shaping the future of marketing!

Manila, Philippines – Hinduja Global Solutions (HGS), a provider of digital experience, business process management (BPM), and digital media services, has opened a new intelligent experience hub in Manila, Philippines. 

The facility is intended to enhance the company’s capacity to deliver technology-driven solutions while offering a modern working environment for employees. The expansion will create more than 1,000 new positions over the next 24 months, focusing on business services and digital transformation.

Situated in Manila’s central business district, the hub brings together HGS teams from across the city into a single, purpose-built location. The facility is designed to support evolving business needs and new delivery models, featuring collaborative spaces that aim to improve team efficiency and client value.

“The Philippines has been an integral part of HGS’s growth, and this new intelligent experience hub marks another milestone in our commitment to this region,” Giridhar GV, CEO and APAC and global CHRO at HGS, commented. 

“The centre embodies the fusion of human expertise with AI and empathy-driven innovation to deliver seamless, personalised solutions from one of the world’s most dynamic talent ecosystems.” 

Giridhar further explained how the intelligent experience hub goes beyond being a technology investment, but rather a strategic move to deliver meaningful and intelligent experiences that resonate with clients and customers. 

Earlier in 2025, HGS signed a Letter of Intent with the Philippine government to significantly expand its local operations.

The new hub has an initial capacity of 1,500 workstations, with the ability to accommodate up to 3,000 employees across two shifts, supporting high-quality service delivery for clients. 

With this development, HGS now operates two centres in Manila and four across the Philippines.

Celebrate the creativity and brilliance of advertising at the Advertising Awards Asia Pacific 2026! Happening this March in Singapore, we’ll be honouring the region’s most trailblazing advertising campaigns and visionary leaders— submit your entries today!
The NEXT Awards 2025 is here, and we’re seeking the most innovative marketing campaigns from Indonesiathe Philippines, Malaysia, Singapore and Asia Pacific. Submit your entry today and showcase your best work!
Share

RECENT ARTICLES

HGS launches new intelligent experience hub in the Philippines
New global study reveals businesses' confidence in generative AI despite limited safeguards
Deloitte Philippines names Chito Ramos as new country leader, strengthening focus on digital transformation
Infosys launches AI-powered customer experience suite for Salesforce global users
Hitachi Vantara, Red Hat expand hybrid cloud adoption and virtualisation modernisation globally
Ellipse 3

RELATED ARTICLES

Deloitte Philippines names Chito Ramos as new country leader, strengthening focus on digital transformation
7-Eleven Philippines adopts Blue Yonder technology to scale operations nationwide
Yuno strengthens APAC presence with new Singapore hub and expansion in China
Ellipse 3

FEATURED ARTICLES

UpTech NL Feature Image (1)_11zon
1_UpTech Media, MARKETECH APAC to feature critical industry conversations at recently expanded ‘Retail and E-Commerce Innovation Summit’
EW2025_(UT)Launch Article_Feature Image_11zon

Subscribe to UpTech Media Newsletter

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.