Vietnam — Concentrix Corporation, a global provider of technology and services, has acquired SAI Digital, a digital commerce and customer experience (CX) technology company, strengthening its presence in Vietnam as a regional hub for innovation and delivery.
SAI Digital specialises in designing, building, and managing scalable e-commerce platforms. The company has partnerships with leading technology providers in digital commerce and CX and offers proprietary AI solutions to support online business growth.
Chris Caldwell, president and CEO of Concentrix, stated that the acquisition is focused on creating more value for clients.
“By expanding in Vietnam, we’re strengthening our ability to delivery world-class technology and end-to-end solutions at speed and scale across APAC,” Chris said.
“It positions us to help clients innovate faster, run smarter, and power the intelligent experiences customers expect.”
With an established delivery centre in Vietnam, SAI Digital serves clients across APAC, including Japan, Korea, and Singapore. The integration of SAI Digital enhances Concentrix’s capabilities in digital commerce, AI, and customer experience solutions.
The acquisition expands Concentrix’s regional expertise in technology, marketing, and data-driven insights, supporting its clients in improving e-commerce performance and digital transformation efforts.
Suhas Hiwale, CEO of SAI Digital, shared how this is an exciting chapter for the company.
“Our vision has been to empower brands to reshape the present, so they can confidently lead the future, and as our long-term partner, we know that Concentrix was the right choice to accelerate that vision,” Suhas said.
Concentrix has reported sustained growth in the Asia Pacific region, and the addition of SAI Digital is expected to accelerate this momentum.
