Manila, Philippines – PH-based telecommunications firm Globe has unveiled a new collaboration with open-source solutions provider Red Hat to modernise its IT infrastructure through Red Hat Open Innovation Labs. This strategic alliance intends to enhance the telco’s agility, scalability, and innovation, significantly improving operational practices and customer experience.
As part of the initiative, Globe teams migrated their first application modules to Red Hat OpenShift faster. This includes learning the platform’s features quickly, creating a cross-functional team, and establishing new operational processes.
Said progress laid the foundation for scaling up the platform and migrating the first full application to Red Hat OpenShift over the next six months.
Another benefit of the collaboration is test-driven development and automation, which cut test execution time by 80%. This will allow more frequent testing and eliminate manual reports.
Apart from this, a GitOps-based cloud-native approach also achieved 75% faster resource provisioning through zero-touch provisioning, self-healing, and auto-scaling. Zero-downtime cluster upgrades, on the other hand, ensure Globe’s platform remains highly available with more consistent and easier-to-implement lifecycle management.
Lastly, the collaboration also brings a path forward to more easily develop and deploy AI-enabled applications in the future.
The adoption of Red Hat OpenShift provides the foundation for the firm’s ultimate goal of providing better customer experiences through a resilient, stable application platform. This move demonstrates their transition from a traditional telecom company to a technology-driven enterprise committed to achieving operational excellence by evolving tools, processes, and people to adhere to best practices and standards across the organisation.
Raul Macatangay, chief information officer at Globe, said, “Our collaboration with Red Hat Open Innovation Labs has been instrumental in our digital transformation journey. By adopting Red Hat OpenShift as a new enterprise-wide application development platform, we’re able to innovate quicker with a key focus on customer experience.”
“This collaboration has ignited a change in Globe’s culture, fostering greater teamwork and allowing us to bring the best ideas forward to innovate faster,” he further shared.
Marjet Andriesse, senior vice president and general manager at Red Hat APJC, also remarked, “Globe’s engagement with Red Hat Open Innovation Labs has been pivotal in enhancing its technological capabilities and service offerings.”
“By leveraging Red Hat’s open-source solutions, including Red Hat OpenShift, Globe has modernised its IT environment, enabling greater agility and scalability. This engagement demonstrates Globe’s dedication to innovation and its effort to adopt advanced technologies for delivering high-quality services to its customers,” added Andriesse.
