Only 30% of Asia-Pacific banks confident about their tech infrastructure for instant payments: report

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Azunta Gaviola

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6 months ago

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Singapore – The latest study from Capgemini Research Institute revealed that only 30% of banks in Asia Pacific are confident about having a strong tech infrastructure for instant payments, indicating their ‘’underpreparedness’ for the shift.

In the study, consumers in the region still prefer digital wallets as the primary mode of payment in e-commerce (77%) and in-store point-of-sales checkouts (66%). 

Interestingly, instant payments are projected to make up 22% of all non-cash transactions worldwide by 2028. This signals a significant shift towards instant payment, according to the report. 

It was further noted that non-cash transaction volumes increased to 1,411 billion in 2023 and are expected to reach 1,650 billion in 2024 and 2,838 billion by 2028.

In addition, account-to-account (A2A) instant payment solutions present a faster and more cost-effective way to pay, bypassing expensive card networks. This may result in traditional payment cards experiencing slower growth. 

The firm also predicts that instant payments might counteract 15-25% of the expected increase in card transaction volumes.

With a 20% year-on-year (YoY) increase reported for 2024, Asia Pacific remains to be at the forefront of the global expansion of non-cash transactions.

Be part of the forefront of innovation and reshape the future of retail and e-commerce! Making its highly anticipated return, MARKETECH APAC and UpTech Media partners for the Retail & E-Commerce Innovation Marketing & Tech Summit Philippines 2025, happening on 25 June 2025 at Shangri-La The Fort, Manila. Don’t miss out!

The NEXT Awards 2025 is here, and we’re seeking the most innovative marketing campaigns from Indonesia, the Philippines, Malaysia, Singapore and Asia Pacific. Submit your entry today and showcase your best work!

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