Hong Kong – DBS Hong Kong and KPay have expanded their collaboration to upgrade DBS MAX Merchant Solutions, introducing additional digital tools intended to help SMEs in Hong Kong simplify payment administration and improve cash flow management.
A large majority of SMEs in the city now rely on digital payment channels, though many continue to manage multiple service providers. This has contributed to operational challenges such as complicated reconciliation processes, variable fees, and delays in settlement. Cash flow remains a priority for many businesses, with a substantial proportion indicating interest in faster settlement options.
In response, the updated DBS MAX Merchant Solutions, supported by KPay’s technology, brings together a wider set of collection options and settlement features aimed at reducing administrative burdens.
“With more merchants adopting digital payments, we are building a smarter solution that leverages DBS’ advanced digital capabilities and KPay’s extensive merchant network,” Jolynn Wong, managing director and head of global transaction services at DBS Hong Kong, stated.
“Looking ahead, our platform will pave the way for instant payment settlement and programmable money features—empowering businesses to automate workflows and enhance cash flow as new opportunities emerge.”
The platform now accommodates dozens of online and offline payment methods across Hong Kong’s major wallets and channels. It also introduces faster settlement arrangements, including same-day withdrawal options designed to give SMEs greater flexibility in managing daily finances.
KPay contributes additional services through access to its KConnect marketplace, which includes point-of-sale systems, customer management tools, and other digital applications commonly used by small businesses.
The aim is to provide SMEs with integrated tools that support both payment collection and wider operational functions, potentially reducing the need to use multiple vendors.
“Our latest partnership with DBS Hong Kong enables us to leverage DBS MAX’s trusted banking platform to deliver an unparalleled integrated experience, offering broad payment acceptance and highly flexible settlement options,” Davis Chan, co-founder and chief executive officer of KPay, commented.
“We are excited to join forces with DBS Hong Kong to support SMEs in their digital transformation journeys, enabling them to achieve greater efficiencies and seize sustainable growth opportunities.”
The partnership also brings a range of incentives for SMEs that adopt the enhanced solution, including waived fees and other introductory benefits available within the promotional period.
Looking ahead, DBS Hong Kong and KPay plan to explore technologies related to programmable money and future digital payment models.
The two organisations intend to expand their cooperation following the signing of an MoU in late 2025, which will include assessing the potential of DBS GlobeSend, a pilot cross-border remittance service.
DBS Hong Kong and KPay’s joint effort is expected to focus on improving payment efficiency, supporting business continuity and enhancing the digital operating environment for SMEs across Hong Kong.
