Mumbai, India – Commotion Inc., an enterprise technology company backed by Tata Communications, has launched an AI operating system developed in collaboration with NVIDIA. The platform integrates NVIDIA’s Nemotron open models and the Riva speech technology library to support organisations seeking to move AI initiatives from pilot phases into full operational deployment.
The system is designed to enable businesses to coordinate data, applications and decision-making processes within a unified framework. Rather than limiting AI to generating recommendations, the platform supports automated execution of end-to-end tasks, including managing customer enquiries, addressing technical faults, and improving service interactions.
Many enterprises currently operate multiple AI applications that function independently, resulting in fragmented data environments and limited oversight of automated actions. Commotion’s platform seeks to address these challenges by providing a consolidated layer for context management, orchestration and governance, allowing AI-driven processes to be traceable, measurable and subject to enterprise controls.
“The verdict from enterprises is clear: without a system that unifies context, AI remains a collection of experiments. Our challenge as an industry isn’t the lack of models or data—it’s that everything is disconnected,” Murali Swaminathan, CEO of Commotion, stated.
Companies have AI that can answer questions, but not AI that can act. We built an OS that gives AI the shared context and orchestration it needs to move from recommendation to execution.”
At the core of the platform is a proprietary context engineering framework that continuously maps organisational data and activity into a shared structure. This enables AI-based systems to interpret operational context, coordinate actions across departments and software tools, and execute tasks with auditability.
Tata Communications’ global digital infrastructure underpins the deployment model, supporting scalability and multilingual operations across markets, including India.
“This collaboration brings together cutting-edge AI, enterprise trust and real-world execution,” A.S. Lakshminarayanan, MD & CEO of Tata Communications, commented.
“Commotion is solving a problem every enterprise faces: how to move AI from interesting demos to business-critical operations. We’re proud to be part of this mission in India and globally.”
Initial enterprise engagements have reported measurable operational outcomes. A multinational telecommunications provider is resolving a substantial proportion of network-related issues through automation, with reduced response times. An international airline plans to automate a share of inbound customer interactions during its first year of implementation, while an automotive manufacturer in India is modernising contact centre operations with reported efficiency gains and lower peak-hour call volumes.
“Enterprises today need AI that doesn’t just analyse data, but can act responsibly at scale,” Vishal Dhupar, managing director of Asia South at NVIDIA, said.
“Commotion’s AI OS powered by our NVIDIA Nemotron™ reasoning models, enables AI workers that can understand the context, make decisions, and execute tasks across industries.”
The launch aligns with India’s wider policy focus on expanding domestic AI capabilities and supporting enterprise adoption, positioning automated systems as integrated operational components rather than standalone analytical tools.
