Category: Southeast Asia

AIA Philippines launches AI-powered roleplay platform for agent training

2 weeks ago

Teddy Cambosa

The platform provides real-time feedback on areas such as objection handling, emotional engagement, communication fluency, and insurance knowledge.

Grab to consolidate Superbank following stake transfer from Singtel

2 weeks ago

Teddy Cambosa

Grab said the move reflects its long-term focus on Indonesia’s digital financial services sector, citing the country’s large and increasingly digital consumer base.

Conectys opens Kuala Lumpur hub to expand CX and digital services in APAC

2 weeks ago

Teddy Cambosa

The launch in Kuala Lumpur complements Conectys’ existing operations in the Philippines and Taiwan, where the company already delivers CX and trust and safety services across the region.

Singapore gov’t, OpenAI sign first MOU to launch “OpenAI for Singapore” initiative

2 weeks ago

Teddy Cambosa

The partnership focuses on three main areas of collaboration: an applied AI lab, ecosystem talent development, and broader access to AI tools for citizens and businesses.

Singapore deepens collaboration with Google to accelerate AI innovation and responsible deployment

2 weeks ago

Teddy Cambosa

The partnership supports Singapore’s efforts to scale AI adoption under its national strategy, with a focus on addressing societal challenges, strengthening research and development, and building a trusted AI ecosystem.

Singapore updates National AI Strategy with refreshed priorities to advance AI for public good

2 weeks ago

Teddy Cambosa

Efforts will also include maintaining governance frameworks and strengthening societal trust in AI technologies.

Canon Singapore expands cybersecurity services portfolio

2 weeks ago

Rei Fortes

Singapore – Canon Singapore has introduced an expanded cybersecurity offering developed in collaboration with ESET, adding a range of digital security services aimed at helping organisations strengthen operational resilience against cyber threats. The new suite broadens Canon Singapore’s enterprise...

NEXTDC launches AI-ready Kuala Lumpur data centre to support regional growth

2 weeks ago

Rei Fortes

Kuala Lumpur, Malaysia – NEXTDC has announced the operational launch of KL1 Kuala Lumpur, its first data centre outside Australia, marking the company’s expansion into Southeast Asia and increasing regional capacity for AI, cloud computing and digital services. The facility, located in Klang Valley,...

PLDT Home expands AI customer support across Philippine retail network

2 weeks ago

Rei Fortes

Manila, Philippines – PLDT is expanding its digital transformation efforts through the nationwide deployment of an AI-based customer support platform across its Sales and Service Centres. According to reports from Insider PH and Manila Bulletin, the initiative forms part of the company’s broader...

TAT partners with Alipay+ to introduce AI-powered travel tools for Chinese visitors

2 weeks ago

Teddy Cambosa

The campaign initially targets outbound travellers from China using the Alipay e-wallet.

Video Title Here: The Indonesian on-ground activation status

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Category: Southeast Asia

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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