Category: CX

Vonage, Telstra forge alliance to expedite digital transformation using APIs_11zon
Vonage, Telstra forge alliance to expedite digital transformation using APIs
New Jersey, USA – In a bid to expedite digital transformation through application programming interfaces, global cloud communications firm Vonage has recently announced that it has signed a memorandum of understanding with telecommunications firm Telstra. This newly formed partnership brings...
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1_BPTN’s Jenius partners with Perx Technologies to bring enhanced customer engagement
Bank BTPN’s Jenius partners with Perx Technologies to bring enhanced customer engagement
Singapore – Jenius, a digital bank by Bank BTPN, has recently announced that it has partnered with Perx Technologies, aiming to transform the traditional banking experiences that are purely driven by needs and wants into a fun and game-like experience.In this collaboration, the two will introduce...
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1_Visa introduces new online toolkit to empower Filipino SME merchants, boost PH tourism_11zon (1)
Visa introduces new online toolkit to empower Filipino SME merchants, boost PH tourism
Philippines – Global digital payments leader Visa has recently announced the launch of its new online toolkit for small and medium enterprises to help Filipino merchants optimise the customer shopping experience and increase sales, particularly in the tourism sector. This initiative will take...
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Around 80% of service professionals anticipate customer service to propel revenue growth this year report_11zon
Around 80% of service professionals anticipate customer service to propel revenue growth this year: report
Singapore – Around 80% of service professionals anticipate customer service to contribute more revenue this year, according to the latest report by customer relationship management firm Salesforce. This follows AI enabling greater personalised experiences, with service teams being well positioned to...
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1Sunway Group taps Rimini Street to advance software support, managed services for staff AI, CX projects_11zon
Sunway Group taps Rimini Street to advance software support, managed services for staff AI, CX projects
Singapore – IT services and consulting firm Rimini Street has recently announced that Malaysia’s Sunway Group has selected its Rimini ONE service, aimed at enhancing the brand’s software support and capabilities. Said solution combines Rimini Support and Rimini Manage services, which further focuses...
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2_S P Setia, Ant Digital Technologies collaborate to redefine property development with new smart communities app_11zon
S P Setia, Ant Digital Technologies collaborate to redefine property development with new smart communities app
Kuala Lumpur, Malaysia – Property development firm S P Setia has recently announced the introduction of its latest app Setia Go, aiming to elevate the company’s smart communities. This strategic initiative will commence in partnership with Ant Digital Technologies’ cloud-to-end, one-stop solution,...
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Qualtrics, Flight Centre partnership introduces AI-powered innovation to enhance customer experience, agent productivity  (1)
Qualtrics, Flight Centre partnership introduces AI-powered innovation to enhance customer experience, agent productivity 
Singapore – Experience management firm Qualtrics has recently announced that it has partnered with travel retailer Flight Centre, bringing together enhanced customer experience and agent productivity through Qualtrics AI. This strategic initiative encompasses the ability to analyse and respond...
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Vietnam’s PVcomBank unveils new mobile banking service using Temenos Digital on AWS
Vietnam’s PVcomBank unveils new mobile banking service using Temenos Digital on AWS
Vietnam – Temenos, a banking platform, has recently announced that Vietnam Public Commercial Joint Stock Bank has launched its new PVConnect using Temenos Digital on Amazon Web Services. This move powers PVConnect using Temenos Digital, providing its customers with a modern and user-friendly mobile banking...
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Infosys x SAP Emarsys_11zon
Infosys, SAP Emarsys collaborate for enhanced revenue growth, customer experience
Bengaluru, India – Digital services and consulting firm Infosys has recently announced a strategic partnership with cloud-based omni-channel customer engagement platform SAP Emarsys to help businesses respond to the increasing need for seamless customer engagement. In this collaboration, the...
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Affinidi_EI_11zon
The future of data security: Affinidi’s Glenn Gore on fostering trust and transparency amongst data exchanges across enterprises
Amid the ongoing digital revolution, businesses often find it difficult to gather accurate data necessary for offering personalised products and services.This challenge forces them to resort to acquiring large, aggregated datasets from unreliable or third-party sources, resulting in inaccurate targeting,...
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Video Title Here: The Indonesian on-ground activation status

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Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.