Category: CX

DXC, Anthropic form multi-year alliance to deploy AI in mission-critical enterprise systems

4 months ago

Teddy Cambosa

Under the agreement, DXC will become one of a limited number of Global Premier partners in Anthropic’s Claude Partner Network.

IHH Healthcare partners with Infosys on AI-powered ERP transformation across multiple markets

4 months ago

Teddy Cambosa

The transformation will leverage Infosys’ AI-focused capabilities through Infosys Topaz, which incorporates generative and agentic artificial intelligence technologies into business workflows.

Big C launches AI shopping assistant on AWS to support conversational retail experiences in Thailand

4 months ago

Teddy Cambosa

Big C, which operates around 1,750 stores across Thailand, said the assistant is designed to help customers find products more efficiently across categories including groceries, fresh food and household goods.

GTM leaders seek faster revenue growth as questions over AI ROI persist, research finds

4 months ago

Teddy Cambosa

The findings suggest that while organisations continue to invest in AI, customer-facing teams remain central to growth strategies.

IBM, Google Cloud launch new practice to accelerate enterprise AI adoption

4 months ago

Teddy Cambosa

According to the companies, the collaboration represents a multi-billion-dollar opportunity and will leverage IBM's network of Google Cloud-certified consultants and engineers to assist organisations in scaling AI initiatives beyond pilot stages.

Sitecore acquires Scrunch to expand AI search visibility and content optimisation capabilities

4 months ago

Teddy Cambosa

The deal combines Scrunch’s insights, recommendation capabilities, and Agent Experience Platform (AXP) with Sitecore’s AI-powered digital experience platform

Pax8 appoints Mel Thompson as VP of Experience for APAC

4 months ago

Teddy Cambosa

According to Pax8, Thompson brings experience in telecommunications, operations, business transformation and delivery.

DXC unveils cloud-native CoreIgnite platform for banking modernisation and fintech integration

4 months ago

Teddy Cambosa

DXC said CoreIgnite is intended to streamline access to fintech services across areas such as onboarding, eligibility management, payments, and partner integration.

Tech Mahindra expands application services strategy with agentic AI capabilities

4 months ago

Teddy Cambosa

Tech Mahindra said the new portfolio aligns with its strategy of helping enterprises transition from traditional application environments to AI-native digital ecosystems designed to support ongoing innovation, agility, and business outcomes.

Hexaware expands Agentverse AI platform with new governance and lifecycle management capabilities

4 months ago

Teddy Cambosa

The company said the new capabilities are intended to help enterprises accelerate AI adoption while maintaining oversight, compliance, and operational trust as AI deployments expand across business functions.

Video Title Here: The Indonesian on-ground activation status

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Category: CX

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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Video Title Here: The Indonesian on-ground activation status

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