Category: CX

HubSpot releases new AI-driven tools to support scalability for SMBs_11zon
HubSpot releases new AI-driven tools to support scalability for SMBs
Singapore – HubSpot, a customer relationship management platform, has recently announced that it has rolled out new AI-driven tools in a move to support the scalability of small businesses.In this launch, the company revealed said enhancements feature upgraded AI agents, new tools to help marketers...
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Zendesk launches agentic AI-powered resolution platform for enhanced customer service_11zon
Zendesk launches agentic AI-powered resolution platform for enhanced customer service
Singapore – Zendesk, an agentic AI-powered service firm, has recently introduced the Zendesk Resolution Platform designed to transform customer experience.This new platform brings together advanced capabilities like Zendesk AI Agents, a unified knowledge graph, integrations and automations, governance...
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Qualtrics launches AI-driven capabilities for smarter customer engagement, experience_11zon
Qualtrics launches AI-driven capabilities for smarter customer engagement, experience
Singapore – Qualtrics, an experience management firm, has recently launched new AI-powered innovations that offer quick and simple ways to analyse customer feedback across all channels and specific locations.These new capabilities empower organisations to proactively improve customer relationships...
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Braze, Shopify new collaboration to bring new features for more personalised engagement _11zon
Braze, Shopify new collaboration to bring new features for more personalised engagement 
Singapore – Braze, a customer engagement platform, has recently announced its latest collaboration with Shopify to bring together new features and templates to personalise shopper engagement. With these capabilities, e-commerce marketers can now have access to real-time visibility into individual...
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1_Twilio, Singtel to offer RCS business messaging in SG with recent collaboration_11zon
Twilio, Singtel to offer RCS business messaging in SG with recent collaboration
Singapore – Twilio, a customer engagement platform, has announced that it has partnered with telecommunications company Singtel to equip Singapore-based businesses with a trusted messaging platform,  responsible for seamless customer engagement within mobile inboxes. This partnership comes...
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Sea’s e-commerce arm to integrate AI agent ‘Operator’ following OpenAI partnership
Sea’s e-commerce arm to integrate AI agent ‘Operator’ following OpenAI partnership
Singapore – Sea Limited, a Singapore-based tech firm, has recently announced its plans to collaborate with OpenAI through its e-commerce subsidiary Shopee, with the goal of enhancing the online shopping experience for customers.In its latest statement, the company said that the collaboration will...
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1_Genesys, Mitel collaborate to bring advanced AI-driven solutions to support enterprises navigate compliance, enhance CX_11zon
Genesys, Mitel collaborate to bring advanced AI-driven solutions to support enterprises navigate compliance, enhance CX
Singapore – Genesys, an AI-powered experience orchestration firm, has recently announced that it has partnered with global business communications company Mitel. This strategic alliance is designed to help organisations drive business outcomes at scale through loyalty-building customer and employee experiences.In...
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Netcore Cloud announces appointment of Nishant Arora as new SVP of marketing_11zon
Netcore Cloud announces appointment of Nishant Arora as new SVP of marketing
Mumbai, India – Netcore Cloud, a marketing technology and customer engagement solutions firm, has appointed Nishant Arora as the new senior vice president of marketing. This new role will see him enhancing the company’s marketing efforts on a global scale, amplifying demand generation, and shaping...
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Freshworks names Venki Subramanian as new SVP head of product management for its CX business_11zon
Freshworks names Venki Subramanian as new SVP head of product management for its CX business
Singapore – Freshworks, a software development company, has recently appointed Venki Subramanian as its new senior vice president of product management for customer experience. In this capacity, Venki brings more than 25 years of experience in product management and customer success engineering....
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JoyRide’s latest partnership with PLDT Enterprise to drive operational efficiency, enhanced customer engagement
JoyRide’s latest partnership with PLDT Enterprise to drive operational efficiency, enhanced customer engagement
Manila, Philippines – JoyRide, a homegrown ride-hailing and delivery superapp in the Philippines, has recently announced a collaboration with PLDT Enterprise. This strategic move enables JoyRide to integrate the latter’s suite of connectivity and communication solutions. The company, in particular,...
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Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.