Category: CX

Netcore Cloud announces appointment of Nishant Arora as new SVP of marketing_11zon
Netcore Cloud announces appointment of Nishant Arora as new SVP of marketing
Mumbai, India – Netcore Cloud, a marketing technology and customer engagement solutions firm, has appointed Nishant Arora as the new senior vice president of marketing. This new role will see him enhancing the company’s marketing efforts on a global scale, amplifying demand generation, and shaping...
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Freshworks names Venki Subramanian as new SVP head of product management for its CX business_11zon
Freshworks names Venki Subramanian as new SVP head of product management for its CX business
Singapore – Freshworks, a software development company, has recently appointed Venki Subramanian as its new senior vice president of product management for customer experience. In this capacity, Venki brings more than 25 years of experience in product management and customer success engineering....
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JoyRide’s latest partnership with PLDT Enterprise to drive operational efficiency, enhanced customer engagement
JoyRide’s latest partnership with PLDT Enterprise to drive operational efficiency, enhanced customer engagement
Manila, Philippines – JoyRide, a homegrown ride-hailing and delivery superapp in the Philippines, has recently announced a collaboration with PLDT Enterprise. This strategic move enables JoyRide to integrate the latter’s suite of connectivity and communication solutions. The company, in particular,...
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Jay Sahal to lead Movate’s financial, AI strategies as newly appointed CFO
Jay Sahal to lead Movate’s financial, AI strategies as newly appointed CFO
Bengaluru, India – Movate, a digital services firm, has recently appointed Jay Sahal as the company’s new chief financial officer. In his capacity, Sahal will be responsible for overseeing crucial areas including audit, treasury, tax, insurance, financial analytics, and risk management with a...
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CP AXTRA signs MoU with Tencent Cloud to enhance customer experience, operational capabilities_11zon
CP AXTRA signs MoU with Tencent Cloud to enhance customer experience, operational capabilities
Bangkok, Thailand – Tencent Cloud, a cloud service provider, has recently announced a strategic partnership with CP AXTRA, a customer-centric online sales and delivery-pickup service.In this collaboration, CP AXTRA will use Tencent Cloud’s advanced cloud technologies and AI-driven tools to optimise...
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2_Concentrix expands team, client portfolio with recent acquisition of CX consulting BlinkCX_11zon
Concentrix expands team, client portfolio with recent acquisition of CX consulting BlinkCX
Manila, Philippines – Concentrix Corp., a global tech solutions and services firm, has recently announced its acquisition of Philippine-based, tech-driven customer experience consulting company BlinkCX. By expanding its operating team and client portfolio, this strategic move further represents...
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Booking
Booking.com taps Antom to streamline payment solutions, enhance traveller experience in Asia
Hangzhou, China – Booking.com, an online travel platform, has recently announced that it has entered into a strategic collaboration with Ant International’s merchant payment and digitisation services provider, Antom. Under the alliance, the companies shared that said move will integrate diverse...
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Fusion CX expands global presence with acquisition of S4 Communications_11zon
Fusion CX expands global presence with acquisition of S4 Communications
Singapore – Fusion CX, a global customer experience and business process outsourcing service and solutions firm, has recently announced that it has acquired S4 Communications, a call centre outsourcing and BPO services company. By acquiring S4 Communications, the company aims to combine its advanced...
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Industry veteran Mark Bishof to lead Medallia as new chairman, CEO_11zon
Industry veteran Mark Bishof to lead Medallia as new chairman, CEO
Singapore – Medallia Inc., a customer and employee experience firm, has recently appointed Mark Bishof as the company’s new chairman and chief executive officer. He succeeds Thoma Bravo’s operating partner Mike Lipps, who will continue to serve the company as a board member.In this capacity, Bishof...
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1_Jollibee Group to leverage Qualtrics for enhanced customer experience, insights_11zon
Jollibee Group to leverage Qualtrics for enhanced customer experience, insights
Singapore – Qualtrics, an experience management category firm, has recently announced its latest partnership with food and beverage retail company Jollibee Group. This multi-year deal is aimed at enhancing the latter’s customer experience that drives growth for brands such as Jollibee, The Coffee...
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Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.