Category: CX

Netcore Cloud’s new partnership with Google Cloud to enhance marketing tech, customer engagement with AI
Netcore Cloud’s new partnership with Google Cloud to enhance marketing tech, customer engagement with AI
Singapore – Netcore Cloud, a marketing tech and customer engagement solutions firm, has recently expanded its collaboration with Google Cloud with the goal of advancing its product discovery, AI-powered search, merchandising, and customer engagement marketing platforms. Leveraging Google Cloud’s...
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ChatGenie launches multi-AI agent framework, announces Meta team-up
ChatGenie launches multi-AI agent framework, announces Meta team-up
As the demand for AI-driven customer engagement solutions continues to rise, ChatGenie is positioned to meet this growing market need with its enhanced capabilities. 
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Gupshup appoints Trisnia Anchali Kardia as country head for Indonesia
Gupshup appoints Trisnia Anchali Kardia as country head for Indonesia
Anchali will focus on expanding Gupshup’s enterprise business in Indonesia and drive market leadership in conversational AI engagement.
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Live Group to offer hyper-personalised customer experience with launch of ‘Envoku’
Live Group to offer hyper-personalised customer experience with launch of ‘Envoku’
Singapore – Live Group, an events and communication agency, has recently introduced a new AI-driven platform that transforms communication, engagement, and inclusivity across events, workplaces, and customer interactions. This solution addresses the gap between diverse audiences, offering customers hyper-personalised...
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Mastercard to offer faster card bill payment solutions, enhanced customer experience with ‘Bill Qkr’ (1)
Mastercard to offer faster card bill payment solutions, enhanced customer experience with ‘Bill Qkr’
Singapore  – Mastercard, a global company in the payment industry, has recently announced the launch of Bill Qkr, designed to streamline the payment process among consumers. For this initiative, the company will offer faster card bill payment solutions, enabling merchants, acquirers, payment...
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GrabMaps, Loqate partnership to enhance location data accuracy in SEA_11zon
GrabMaps, Loqate partnership to enhance location data accuracy in SEA
Singapore – Loqate, a global address verification firm, has recently collaborated with GrabMaps to incorporate extensive and high-quality location data for Malaysia. This initiative also aims to further expand into Singapore, Thailand, the Philippines, and Indonesia. According to the firm, the...
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Seaco partners to foster agility, market responsiveness with recent Workato collaboration_11zon
Seaco partners to foster agility, market responsiveness with recent Workato collaboration
Singapore – Workato, an enterprise automation platform, has recently introduced a new partnership with global shipping container lessor Seaco aimed at driving agility and market responsiveness across its business.In this collaboration, the two will focus on redefining Seaco’s strategies for...
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Infobip, Singtel join forces to drive business conversions through rich, branded messaging _11zon
Infobip, Singtel join forces to drive business conversions through rich, branded messaging
Singapore – Infobip, a cloud communications firm, has recently announced its strategic alliance with communications tech group Singtel. This collaboration represents a significant milestone for Rich Communication Services to empower more businesses in redefining customer engagement and boosting conversions. According...
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Salesforce to transform RLC Residences’ customer experience with recent partnership
Salesforce to transform RLC Residences’ customer experience with recent partnership
Singapore – RLC Residences, the residential arm of Robinsons Land, has recently announced a new collaboration with Salesforce, a customer relationship management platform. This initiative is part of the company’s digital transformation journey with Appistoki offering support and also aimed at enhancing...
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Twilio, OpenAI partnership to boost operational efficiency, personalisation following real-time API integration (1)_11zon
Twilio, OpenAI partnership to boost operational efficiency, personalisation following real-time API integration
Singapore – Twilio, a customer engagement firm, has recently unveiled a new collaboration with AI research and deployment company OpenAI, allowing the latter to integrate their new real-time API to the Twilio platform. With the integration of streaming speech-to-speech (S2S) capabilities, the...
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Video Title Here: The Indonesian on-ground activation status

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Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.