Category: CX

TDCX opens Foshan campus as AI-enabled Greater Bay area hub

2 days ago

Bernard Parado

China – TDCX has opened a new campus in Foshan, China, extending its presence into the Greater Bay Area with a facility designed to pair local Cantonese and Mandarin-speaking talent with the company’s proprietary artificial intelligence tools. The campus opened on 2 September 2026, according...

Okta introduces Agent SSO for identity-governed AI agent access

1 week ago

Bernard Parado

Singapore – Okta has announced the general availability of Agent SSO, extending the Cross App Access (XAA) standard to its identity platform and allowing organisations to manage AI agents as first-class identities alongside human employees. The offering aims to give security teams centralised control...

Client coordination eats 20 hrs a week from professional services firms, new report shows

Client coordination eats 20 hours a week from professional services firms, new report shows

1 week ago

Bernard Parado

Singapore – Professional services firms are losing a median of roughly USD $60,000 annually to nonbillable client coordination work, according to a new benchmark survey by Progress ShareFile, a division of Progress Software. The self-reported benchmark study surveyed 355 firms across ten markets, spanning...

Sanas expands Philippine operations, appoints IBPAP Chief Jack Madrid as ambassador

1 week ago

Ansherina Baes

Philippines — Speech AI company Sanas is expanding its presence in the Philippines with the appointment of Jack Madrid as Sanas Ambassador, Philippines, and Christopher Venturina as Director of Business Development, Philippines. The appointments, which take effect on the 11th of October, are part of...

TDCX bets big on India, opens second Hyderabad campus

2 weeks ago

Bernard Parado

India – TDCX, a global customer experience solutions provider, has opened its second campus in India, based at Meenakshi Eco Park in Hyderabad. The launch reinforces Hyderabad’s status as one of the company’s fastest-growing locations and cements India’s position as TDCX’s fourth-largest...

Cohesity overhauls Aspire partner programme with bigger rebates and new services credential

2 weeks ago

Bernard Parado

Singapore – Cohesity has rolled out a raft of changes to its Aspire Global Partner Programme, expanding rebates for partners collaborating on customer deals whilst introducing a new specialisation credential. The updates took effect on 1 August, coinciding with the start of Cohesity’s new fiscal...

Carousell Malaysia partners with SPX Express to expand delivery options

2 weeks ago

Ansherina Baes

Malaysia — Carousell Malaysia has partnered with SPX Express Malaysia (SPX) to expand its Carousell Official Delivery service, giving buyers and sellers access to more delivery options across West Malaysia. The partnership provides buyers with doorstep delivery, while sellers can use more than 1,000...

Klaviyo establishes Asia HQ in Singapore to support growth across APAC

3 weeks ago

Teddy Cambosa

The company currently serves more than 115,000 international customers, while its APAC revenue is growing at a double-digit rate.

MongoDB adds precision retrieval and live data access for AI agents

3 weeks ago

Teddy Cambosa

The announcements cover new embedding and retrieval capabilities powered by Voyage AI, and a managed server that links MongoDB Atlas directly to AI coding tools.

MessageMedia rebrands as Sinch Engage in ANZ

3 weeks ago

Teddy Cambosa

Under the new Sinch Engage name, the platform will continue to offer messaging services including SMS, MMS and WhatsApp, alongside local customer support.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Category: CX

Subscribe to UpTech Media Newsletter

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Office

Categories

Follow Us

The Publication

Join our UpTech Media Community

Category: CX

Subscribe to UpTech Media Newsletter

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

JOIN OUR NEWSLETTER