Author: Teddy Cambosa

Singapore leads in AI usage across key life events as concerns over AI-driven fraud grow

1 week ago

Teddy Cambosa

The findings showed that nearly seven in ten Singapore respondents use AI tools to navigate important life events and experiences.

Zendesk introduces new AI agents, copilots, and workflow tools to expand autonomous service capabilities

1 week ago

Teddy Cambosa

According to Zendesk, the platform is designed to address service challenges across the Asia-Pacific region, where businesses often operate across multiple languages, markets, and customer journeys.

KBank, Ant International partner on cross-border payments and liquidity infrastructure in Thailand

2 weeks ago

Teddy Cambosa

According to the companies, the collaboration is expected to improve inbound and outbound transaction and settlement efficiency for Ant International, supporting better cash flow management for merchants using its services.

Standard Chartered appoints Shebani Baweja as Group Chief Data Officer

2 weeks ago

Teddy Cambosa

In her new role, Baweja will lead the bank’s Group Data Office and oversee the development and execution of its data strategy.

Zendesk appoints Tifenn Dano Kwan as Chief Marketing Officer

2 weeks ago

Teddy Cambosa

In the role, Dano Kwan will oversee the company’s global marketing organisation, focusing on market differentiation and pipeline growth as Zendesk continues its push toward what it describes as an “Autonomous Service Workforce.”

Proxima expands APAC presence with new Southeast Asia growth push

2 weeks ago

Teddy Cambosa

The company is also hiring across Asia and Australia, targeting procurement specialists and consultants with experience in areas such as technology, facilities management, logistics, and professional services.

ST Telemedia Global Data Centres, Alibaba Cloud, NTUC team up to expand AI adoption in Singapore

2 weeks ago

Teddy Cambosa

Organisers said workshops and guided implementation activities will focus on identifying high-impact use cases and deploying AI solutions across business functions.

Fragmented systems and weak AI strategy hinder enterprise deployment amongst Singapore firms

2 weeks ago

Teddy Cambosa

The survey suggested that these differing priorities can contribute to fragmented technology decisions, resulting in disconnected systems and expanding data silos over time.

Châteraisé Singapore adopts Adyen platform to standardise payments across franchise stores

2 weeks ago

Teddy Cambosa

Châteraisé said the initiative is aimed at transforming payments from a back-end administrative function into a tool for customer engagement across its Singapore operations.

AWS introduces agentic shopping assistant to help retailers build conversational AI experiences

2 weeks ago

Teddy Cambosa

The company said the service includes architecture guidance, starter code, and support from AWS experts and system integrator partners, enabling retailers to deploy conversational shopping experiences within weeks instead of years.

Video Title Here: The Indonesian on-ground activation status

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Author: Teddy Cambosa

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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Author: Teddy Cambosa

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