Singapore – Rimini Street, an IT services and consulting firm, has recently announced its latest collaboration with Taiwanese food manufacturer and distributor Standard Foods Corporation. This initiative allows the manufacturer to leverage Rimini Support for SAP in its journey towards improved supply chain, profitability, and operational efficiency.
In particular, the partnership enables them to reduce costs, improve the quality of support for its critical SAP systems, and reallocate IT resources to projects focused on driving profitability and business growth.
In a statement, the Taiwanese manufacturer also said that they have received strong recommendations from IT partners and industry peers to consider Rimini Street in terms of finding better software support.
Jerry Lee, director of IT at Standard Foods, then remarked, “Rimini Street immediately halved our annual support costs and helped our SAP systems run better than ever before. Because of the efficiencies gained, my IT team can focus on using data to improve sales estimations and benefit our partners and distributors. It will be a game-changer for Standard Foods, made possible by Rimini Street.”
He further continued, “What impressed me the most about Rimini Street was that they took the time to get to know our systems in detail and understand our vision. What sometimes took weeks to get resolved with SAP, compared to the timeliness of the support that Standard Foods gets from Rimini Street, is really something else,” he said.
“The combination of fast response and expert solutions has allowed us to increase our investment in AI and machine learning, but with less staff needed to keep those systems running at full speed. With Rimini Street, we only need three people to support the five SAP modules we use, and we maintain full functionality,” added Lee.
“Predicting how much to order is an ongoing challenge for manufacturers, and a misstep in calculations in the supply chain can impact profitability. By running various models with real-time data and AI tools, we can both refine order recommendations and improve procurement processes.”
When it comes to flexibility and control of the IT roadmap, Standard Foods also shared that they have alleviated the S/4HANA upgrade pressure through their collaboration.
Lee then stated, “At this moment, moving to S/4HANA is not a priority, nor do we see it as a strategic move for our business. The ROI is just not there. Perhaps in the future, we may want to consider it, but for now, our efforts and focus will be on innovation, growth, and profitability.”
Speaking about the initiative, Tyler Munger, vice president of analytics at Rimini Street, also said, “One of the impactful areas for AI in the supply chain is demand forecasting. According to industry analysts, AI-based forecasting techniques that incorporate real-time and multivariate data sources can reduce forecasting errors by up to 50% compared to traditional time-series-based methods.”
“Many of our manufacturing clients partner with Rimini Street to direct resources towards investing in AI-fuelled improvements that help with their top and bottom-line goals,” explained Munger.
