Qualtrics expands senior leadership team, appoints Gurdeep Singh Pall as president for AI strategy

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Azunta Gaviola

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7 months ago

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Singapore – Qualtrics, an experience management company, has announced that it has expanded its senior leadership team, with the appointment of Gurdeep Singh Pall as the company’s president for AI strategy. 

Leveraging his extensive background in the industry, Gurdeep will guide the artificial intelligence initiatives of Qualtrics as it develops innovations powered by the world’s largest database of human sentiment. 

He will also collaborate with the company’s technology and product teams to create a visionary roadmap for integrating AI into Qualtrics’ experience management. 

For this role, Gurdeep will be joining the senior leadership team and will be based in Seattle. 

Talking about his appointment, Gurdeep said, “Qualtrics occupies a very unique corner of the world as we shift from the age of software into the age of AI. Experience is one of the most important aspects of our world today, and my new role is an exciting opportunity to help Qualtrics bring AI to bear on every industry around the globe, to create enormous impact for customers, employees, and organisations.”

Zig Serafin, chief executive officer at Qualtrics, also stated, “AI is the most transformative technology that the world has ever seen, and we are betting big on it, as a company, by hiring Gurdeep to set and accelerate a visionary agenda to make business more human.” 

“This exciting new addition to our leadership team sets us up to be out front, with our customers, leading into the new era of AI-powered experience management,” he further added.

Spanning over 30 years of tech experience at Microsoft, Gurdeep played a pivotal role in the development and advancement of its key products such as Windows, Teams, Skype, and Bing. His most recent role further involved spearheading the creation of new products and solutions using AI technologies.

 

Happening in Singapore on 19-20 February 2025, the ‘What’s NEXT in Marketing: Singapore 2025’ event presents an exceptional opportunity for marketers and industry leaders to talk about the future of marketing and drive success in the Singaporean market! Register now to secure your slot!
Discover the latest trends in business communication from over 473 billion interactions in Infobip‘s ‘Conversational experience trends 2024‘ report. Mobile messaging, chat apps, and social media lead in customer engagement. Download here for FREE!

 

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