Singapore – Visa and Mintoak have announced a partnership aimed at helping acquirers across Asia Pacific expand their merchant offerings beyond traditional payment acceptance, as financial institutions increasingly seek to provide digital-first services to businesses.
Under the collaboration, Visa and Mintoak will combine their respective payments and software capabilities to enable banks and financial institutions to offer merchants a broader suite of services. These include omnichannel payment acceptance across card-present and card-not-present environments, alongside value-added features such as reporting tools, merchant engagement capabilities, and integrated banking services.
The companies said the partnership brings together Mintoak’s cloud-native, API-led merchant Software-as-a-Service (SaaS) platform with Visa’s payments network, data resources, and advisory services. The offering is intended to help acquirers accelerate merchant onboarding and activation while creating opportunities for additional revenue through value-added services and data-driven insights.
“Acquirers play a critical role in the payments ecosystem, but the expectations of merchants are evolving rapidly,” said Prateek Sanghi, Head of Visa Consulting & Analytics Asia Pacific at Visa. “By partnering with Mintoak, we are empowering acquirers with modular, software-led capabilities that support deeper merchant engagement, more efficient servicing and sustainable, long-term growth.”
Mintoak’s platform provides merchants with a unified interface for payment acceptance, business insights, and service management. The company said its modular design allows acquirers to modernise their technology infrastructure while maintaining direct ownership of merchant relationships.
“This partnership brings together Visa’s global payments leadership and Mintoak’s SaaS capabilities to help acquirers build stronger, more valuable merchant relationships,” said Raman Khanduja, Co-founder and CEO of Mintoak. “By building on the foundation of payments with platform-led engagement, we are enabling acquirers to strengthen competitiveness, enhance merchant lifetime value and unlock new avenues for growth in the SME segment.”
The partnership also aligns with Visa’s efforts to increase card and digital payment acceptance among underserved small and medium-sized enterprises (SMEs) across Asia Pacific. According to the companies, the solution is designed to support faster and lower-cost merchant onboarding while enabling scalable acceptance capabilities that could contribute to increased transaction volumes and broader digital adoption.
The announcement comes as acquirers across the region face growing pressure to differentiate their services amid changing merchant expectations, rising service demands, and margin challenges. Visa said the collaboration forms part of its broader strategy to support acquirers through data-driven insights, platform-led capabilities, and partnerships aimed at enhancing merchant engagement and business growth.
