Zoho launches latest advancements to self-service business intelligence, analytics platform using AI, machine learning

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Azunta Gaviola

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12 months ago

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Singapore – Global technology firm Zoho has recently unveiled the latest version of Zoho Analytics, the firm’s self-service business intelligence and analytics platform. This newly upgraded solution offers more than 100 enhancements, encompassing significant capabilities in artificial intelligence and machine learning. 

As part of the advancements, the new features enable diagnostic insights, predictive analysis, and automated report and dashboard generation that are designed to improve operational efficiencies, profitability, and the overall user experience for businesses within the tech sector.

It also boasts a custom ML model-building studio, seamless integration with Open AI, and third-party BI platform extensions that allow Zoho Analytics to be more powerful, intelligent, and flexible to serve a wider range of businesses and users compared to competitors.

Beyond these capabilities, the platform’s latest version is also enhanced across four key areas, including data management, AI, data science and machine learning, and platform extensibility.

Speaking about her Zoho experience, Emma Elcombe, senior research officer at Western Sydney University, said, “I use Zoho Analytics for secure online reporting to multiple customers—nursers and midwives—in multiple countries. Through it, I upload live data into one place, which our customers can filter to get unique, specific, and, critically, real-time insights into the impact of visits on families and family satisfaction. With that data, we’re able to improve the quality of services for families.”

She further explained, “Without Zoho and its live, dynamic, and accessible reports, we’d still be relying on static PDF reports, which are limited in what they show, and it’s a major burden to collect, share, and update the data. What’s more, Zoho Analytics is secure from a data perspective, which is absolutely paramount in the healthcare sector. For healthcare providers, time and insight are critical, and with the new features in Zoho Analytics, we’ll be able to enjoy even more of both.”

Meanwhile, Raju Vegesna, chief evangelist at Zoho, also remarked, “Zoho Analytics launched in 2009 as Zoho Reports, long before technology had caught up to Zoho’s vision for business intelligence. Since then, Zoho has made considerable investments around automation, no-code/low-code development, third-party integration, machine learning, and Zia, Zoho’s in-house AI engine.”

“The latest version of Zoho Analytics is one of the first solutions from the company that takes advantage of every one of these decades-long investments. The result is a democratised platform that is powerful, intelligent, flexible, and simple to use,” concluded Vegesna.

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Video Title Here: The Indonesian on-ground activation status

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Video Title Here: The Indonesian on-ground activation status

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