Singapore – Adyen, a financial tech platform, has recently announced the expansion of its strategic collaboration with Vietnam Airlines.
This partnership, started in 2017, now includes Adyen’s global acquiring network to deliver seamless payment experiences in markets like Japan, Australia, the United States, and Europe.
The single integration with Adyen allows faster more reliable transactions with credit cards and selected local payment methods like Alipay and WeChat Pay.
Furthermore, Vietnam Airlines’ enhanced integration with Adyen supports a broader range of payment methods, including Alipay and WeChat Pay, aiming to deliver quicker and more dependable transactions.
With Adyen’s direct acquiring connections to Visa and Mastercard, the airline also takes advantage of market-specific optimisations that reduce fees and improve conversion.
The company further noted that said expansion led to authorisation rates having climbed by as much as 5%.
Bui Tran Cuong, deputy director of finance and accounting at Vietnam Airlines, commented, “Our strengthened partnership with Adyen represents a significant step forward in Vietnam Airlines’ digital transformation. With Adyen’s global reach and advanced payment solutions, we can offer travellers around the world a smooth, secure, and flexible payment experience—supporting major card networks and emerging payment methods alike.”
“This collaboration enables us to elevate the passenger journey while boosting operational efficiency and fostering innovation,” added Cuong.
Warren Hayashi, president of Asia-Pacific at Adyen, also remarked, “We’re honoured to further our longstanding collaboration with Vietnam Airlines as their trusted payments partner and our work together is testament to how the right payment solutions can empower businesses to serve a global customer base at scale.”
