Linkedin Facebook Youtube Spotify
Search
Subscribe
menu
menu
Linkedin Facebook Youtube Spotify
Subscribe

Tag: customer experience

2X acquires Knownwell to expand AI-driven GTM services
2X acquires Knownwell to expand AI-driven GTM services
4 weeks ago
Teddy Cambosa
Knownwell brings a team of AI engineers, data scientists, and commercial intelligence specialists to 2X, along with technology designed to support AI-powered workflows and commercial operations.
Read More
8x8 expands ‘AI Studio’ capabilities with real-time voice translation and new AI features
8x8 expands ‘AI Studio’ capabilities with real-time voice translation and new AI features
4 weeks ago
Teddy Cambosa
The new translation feature builds on earlier AI model enhancements within the platform, including support for OpenAI’s GPT-Realtime-2 model, which the company said improves transcription accuracy for accented and non-native speech.
Read More
VIB expands Salesforce deployment to strengthen AI and customer experience capabilities
VIB expands Salesforce deployment to strengthen AI and customer experience capabilities
4 weeks ago
Teddy Cambosa
The Vietnamese lender said the initiative aims to help unify customer information, provide frontline employees with a more comprehensive view of customer profiles and interactions, and improve engagement across digital and physical banking channels.
Read More
Ping Identity expands ‘Runtime Identity’ for AI agents across AWS, Google Cloud, and Cloudflare
Ping Identity expands ‘Runtime Identity’ for AI agents across AWS, Google Cloud, and Cloudflare
4 weeks ago
Teddy Cambosa
Ping Identity said the expanded integrations are intended to help enterprises scale AI deployments while maintaining governance, visibility, and control over AI-driven operations.
Read More
Singapore leads APAC in AI customer communications deployment but records high rollback rate
Singapore leads APAC in AI customer communications deployment but records high rollback rate
4 weeks ago
Teddy Cambosa
The report suggests that enterprises have moved beyond the challenge of testing AI systems and are now confronting issues related to performance, reliability, and operational control once deployments go live.
Read More
MY-based Respond.io raises $62.5m to expand AI-powered customer conversation platform in North America, Europe
MY-based Respond.io raises $62.5m to expand AI-powered  customer conversation platform in North America, Europe
4 weeks ago
Teddy Cambosa
The funding round was led by Camber Partners, with participation from Endeavor Catalyst and existing investors.
Read More
CloudMile, Google Cloud launch AI experience center in Malaysia
CloudMile, Google Cloud launch AI experience center in Malaysia
1 month ago
Teddy Cambosa
The center features interactive demonstration zones focused on Gemini Enterprise and equipped with Google Chromebooks, allowing business leaders and decision-makers to test AI-powered workplace applications
Read More
DXC, Anthropic form multi-year alliance to deploy AI in mission-critical enterprise systems
DXC, Anthropic form multi-year alliance to deploy AI in mission-critical enterprise systems
1 month ago
Teddy Cambosa
Under the agreement, DXC will become one of a limited number of Global Premier partners in Anthropic’s Claude Partner Network.
Read More
Big C launches AI shopping assistant on AWS to support conversational retail experiences in Thailand
Big C launches AI shopping assistant on AWS to support conversational retail experiences in Thailand
1 month ago
Teddy Cambosa
Big C, which operates around 1,750 stores across Thailand, said the assistant is designed to help customers find products more efficiently across categories including groceries, fresh food and household goods.
Read More
GTM leaders seek faster revenue growth as questions over AI ROI persist, research finds
GTM leaders seek faster revenue growth as questions over AI ROI persist, research finds
1 month ago
Teddy Cambosa
The findings suggest that while organisations continue to invest in AI, customer-facing teams remain central to growth strategies.
Read More

Subscribe to UpTech Media Newsletter

Subscribe to UpTech Media Newsletter

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Watch

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Watch

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Watch
Subscribe to UpTech Media Youtube Channel
Menu

JOIN OUR NEWSLETTER

Subscribe to our newsletter to get the latest APAC marketing news.