Tag: customer experience

DXC, Anthropic form multi-year alliance to deploy AI in mission-critical enterprise systems

1 week ago

Teddy Cambosa

Under the agreement, DXC will become one of a limited number of Global Premier partners in Anthropic’s Claude Partner Network.

Big C launches AI shopping assistant on AWS to support conversational retail experiences in Thailand

2 weeks ago

Teddy Cambosa

Big C, which operates around 1,750 stores across Thailand, said the assistant is designed to help customers find products more efficiently across categories including groceries, fresh food and household goods.

GTM leaders seek faster revenue growth as questions over AI ROI persist, research finds

2 weeks ago

Teddy Cambosa

The findings suggest that while organisations continue to invest in AI, customer-facing teams remain central to growth strategies.

IBM, Google Cloud launch new practice to accelerate enterprise AI adoption

3 weeks ago

Teddy Cambosa

According to the companies, the collaboration represents a multi-billion-dollar opportunity and will leverage IBM's network of Google Cloud-certified consultants and engineers to assist organisations in scaling AI initiatives beyond pilot stages.

Sitecore acquires Scrunch to expand AI search visibility and content optimisation capabilities

3 weeks ago

Teddy Cambosa

The deal combines Scrunch’s insights, recommendation capabilities, and Agent Experience Platform (AXP) with Sitecore’s AI-powered digital experience platform

Hexaware expands Agentverse AI platform with new governance and lifecycle management capabilities

3 weeks ago

Teddy Cambosa

The company said the new capabilities are intended to help enterprises accelerate AI adoption while maintaining oversight, compliance, and operational trust as AI deployments expand across business functions.

Mizuho adopts SAP Multi-Bank Connectivity to enhance transaction banking services

3 weeks ago

Teddy Cambosa

SAP Multi-Bank Connectivity allows organisations to connect with multiple banks through a single interface, supporting payment processing, liquidity management, and data exchange across banking relationships.

UOB, FPT sign MoU to advance AI adoption and financial services transformation

3 weeks ago

Teddy Cambosa

According to the companies, a detailed implementation plan covering pilot programmes, governance structures, timelines, and expected outcomes is expected to be finalised within the next 90 days.

EnterpriseSG and IMDA launch updated digital roadmap for Singapore SME retailers

1 month ago

Teddy Cambosa

The agencies said the refreshed plan comes as Singapore’s retail sector faces increasing operational costs, manpower shortages, and heightened competition from global e-commerce players.

IBM completes core banking modernisation project for Philippine National Bank

1 month ago

Teddy Cambosa

IBM said the project reflects how financial institutions are modernising core banking infrastructure to improve resilience, operational continuity, and long-term business sustainability.

Video Title Here: The Indonesian on-ground activation status

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Tag: customer experience

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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