Tag: customer engagement

Seaco partners to foster agility, market responsiveness with recent Workato collaboration

1 year ago

Azunta Gaviola

Singapore – Workato, an enterprise automation platform, has recently introduced a new partnership with global shipping container lessor Seaco aimed at driving agility and market responsiveness across its business. In this collaboration, the two will focus on redefining Seaco’s strategies for...

Infobip, Singtel join forces to drive business conversions through rich, branded messaging

1 year ago

Azunta Gaviola

Singapore – Infobip, a cloud communications firm, has recently announced its strategic alliance with communications tech group Singtel. This collaboration represents a significant milestone for Rich Communication Services to empower more businesses in redefining customer engagement and boosting conversions. According...

Twilio rolls out Rich Communication Services messaging globally for enhanced engagement, verification

1 year ago

Azunta Gaviola

Singapore – Twilio, a customer engagement platform, has recently unveiled the global availability of Rich Communication Services (RCS) messaging through the platform’s programmable messaging and verify APIs. This new update is designed to enhance traditional messaging by including branded sender...

Adyen, BMW Group expanded partnership to create personalised payment solutions, address customer engagement

1 year ago

Azunta Gaviola

Singapore – Following the success of their global e-commerce alliance, financial technology firm Adyen and global motor vehicle manufacturer BMW Group have announced an expanded collaboration. This move allows Adyen to develop customised payment solutions addressing BMW Group’s customer engagement...

Around 49% of consumers prefer brands to be open about AI, customer data use: report: report

2 years ago

Azunta Gaviola

Singapore – As artificial intelligence becomes widely adopted, a recent report by customer engagement platform Twilio revealed that nearly half (49%) of the respondents admitted that they would trust brands more if they openly acknowledged their use of customer data and AI-driven interactions. This...

1_BPTN’s Jenius partners with Perx Technologies to bring enhanced customer engagement

Bank BTPN’s Jenius partners with Perx Technologies to bring enhanced customer engagement

2 years ago

Azunta Gaviola

Singapore – Jenius, a digital bank by Bank BTPN, has recently announced that it has partnered with Perx Technologies, aiming to transform the traditional banking experiences that are purely driven by needs and wants into a fun and game-like experience. In this collaboration, the two will introduce...

Twilio welcomes Chris Koehler as new chief marketing officer to spearhead global marketing strategy

2 years ago

Azunta Gaviola

Singapore – Twilio, a customer engagement platform, has recently introduced Chris Koehler as the new chief marketing officer to spearhead the company’s global marketing strategy. Chris offers more than 25 years of experience in customer engagement and marketing technology, with a solid track record...

Only half of Singaporean consumers trust brands to be transparent about how they use AI with their data: report

2 years ago

Azunta Gaviola

Singapore – Only half of consumers in Singapore believe that brands are transparent about how artificial intelligence uses their data. This is according to the recent state of customer engagement report by Twilio, which centred on how brands are leveraging artificial intelligence to enhance better relationships...

Genesys announces acquisition of Radarr Technologies to drive proactive, prescriptive customer experience

2 years ago

Azunta Gaviola

Singapore – Aiming to provide a unifying customer experience, global cloud leader Genesys recently announced its strategic acquisition of social and digital intelligence company Radarr Technologies, equipping organisations with proactive and prescriptive customer loyalty, business operations, and a competitive...

Infobip redefines customer engagement journey with AI-powered hub launch

2 years ago

Azunta Gaviola

Kuala Lumpur, Malaysia – Infobip, a leading global cloud communications platform, has recently announced the inauguration of its newest artificial intelligence hub, designed specifically for seamless end-to-end conversational experiences among businesses throughout their entire customer journey. For...

Video Title Here: The Indonesian on-ground activation status

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Tag: customer engagement

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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Video Title Here: The Indonesian on-ground activation status

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