Tag: customer engagement

Twilio rolls out Rich Communication Services messaging globally for enhanced engagement, verification_11zon
Twilio rolls out Rich Communication Services messaging globally for enhanced engagement, verification
Singapore – Twilio, a customer engagement platform, has recently unveiled the global availability of Rich Communication Services (RCS) messaging through the platform’s programmable messaging and verify APIs. This new update is designed to enhance traditional messaging by including branded sender...
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Adyen, BMW Group expanded partnership to create personalised payment solutions, address customer engagement_11zon
Adyen, BMW Group expanded partnership to create personalised payment solutions, address customer engagement
Singapore – Following the success of their global e-commerce alliance, financial technology firm Adyen and global motor vehicle manufacturer BMW Group have announced an expanded collaboration. This move allows Adyen to develop customised payment solutions addressing BMW Group’s customer engagement...
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Around 49% of consumers prefer brands to be open about AI, customer data use report report (1)_11zon
Around 49% of consumers prefer brands to be open about AI, customer data use: report: report
Singapore – As artificial intelligence becomes widely adopted, a recent report by customer engagement platform Twilio revealed that nearly half (49%) of the respondents admitted that they would trust brands more if they openly acknowledged their use of customer data and AI-driven interactions.This...
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1_BPTN’s Jenius partners with Perx Technologies to bring enhanced customer engagement
Bank BTPN’s Jenius partners with Perx Technologies to bring enhanced customer engagement
Singapore – Jenius, a digital bank by Bank BTPN, has recently announced that it has partnered with Perx Technologies, aiming to transform the traditional banking experiences that are purely driven by needs and wants into a fun and game-like experience.In this collaboration, the two will introduce...
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Twilio welcomes Chris Koehler as new chief marketing officer to spearhead global marketing strategy (1)_11zon
Twilio welcomes Chris Koehler as new chief marketing officer to spearhead global marketing strategy
Singapore – Twilio, a customer engagement platform, has recently introduced Chris Koehler as the new chief marketing officer to spearhead the company’s global marketing strategy. Chris offers more than 25 years of experience in customer engagement and marketing technology, with a solid track record...
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UpTech (1)_11zon
Only half of Singaporean consumers trust brands to be transparent about how they use AI with their data: report
Singapore – Only half of consumers in Singapore believe that brands are transparent about how artificial intelligence uses their data. This is according to the recent state of customer engagement report by Twilio, which centred on how brands are leveraging artificial intelligence to enhance better relationships...
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UPTECH MEDIA First_11zon (1)
Genesys announces acquisition of Radarr Technologies to drive proactive, prescriptive customer experience
Singapore – Aiming to provide a unifying customer experience, global cloud leader Genesys recently announced its strategic acquisition of social and digital intelligence company Radarr Technologies, equipping organisations with proactive and prescriptive customer loyalty, business operations, and a competitive...
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UPTECH MEDIA_11zon
Infobip redefines customer engagement journey with AI-powered hub launch
Kuala Lumpur, Malaysia – Infobip, a leading global cloud communications platform, has recently announced the inauguration of its newest artificial intelligence hub, designed specifically for seamless end-to-end conversational experiences among businesses throughout their entire customer journey.For...
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CleverTap unveils ‘Signed Call’ in-app voice feature to improve customer engagement
CleverTap unveils ‘Signed Call’ in-app voice feature to improve customer engagement
Through Signed Call, CleverTap customers will be equipped with an effective way to interact with their end-users, utilizing VoIP-enabled in-app calling to create real-time, secure, and contextual customer experiences.
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Video Title Here: The Indonesian on-ground activation status

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Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.