Tag: customer engagement

2_ChatGenie’s latest AI-powered multi-agent framework to transform customer engagement in PH
ChatGenie’s latest AI-powered multi-agent framework to transform customer engagement in PH
Manila, Philippines – ChatGenie, a customer engagement solutions firm, has recently launched an AI-driven multi-agent framework poised to enhance the Philippine Business Process Outsourcing (BPO) sector by improving the roles of traditional customer service agents.In this particular initiative, said...
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AUSIEX elevates operational capabilities, CX efforts with NICE CXone integration_11zon
AUSIEX elevates operational capabilities, CX efforts with NICE CXone integration
Singapore – NICE, a software development firm, has recently unveiled the successful implementation of the NICE CXone cloud-native contact centre platform into the business operations of multinational trading technology company AUSIEX. This strategic integration is designed to enhance its operational...
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Netcore Cloud’s new partnership with Google Cloud to enhance marketing tech, customer engagement with AI
Netcore Cloud’s new partnership with Google Cloud to enhance marketing tech, customer engagement with AI
Singapore – Netcore Cloud, a marketing tech and customer engagement solutions firm, has recently expanded its collaboration with Google Cloud with the goal of advancing its product discovery, AI-powered search, merchandising, and customer engagement marketing platforms. Leveraging Google Cloud’s...
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ChatGenie launches multi-AI agent framework, announces Meta team-up
ChatGenie launches multi-AI agent framework, announces Meta team-up
As the demand for AI-driven customer engagement solutions continues to rise, ChatGenie is positioned to meet this growing market need with its enhanced capabilities. 
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Seaco partners to foster agility, market responsiveness with recent Workato collaboration_11zon
Seaco partners to foster agility, market responsiveness with recent Workato collaboration
Singapore – Workato, an enterprise automation platform, has recently introduced a new partnership with global shipping container lessor Seaco aimed at driving agility and market responsiveness across its business.In this collaboration, the two will focus on redefining Seaco’s strategies for...
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Infobip, Singtel join forces to drive business conversions through rich, branded messaging _11zon
Infobip, Singtel join forces to drive business conversions through rich, branded messaging
Singapore – Infobip, a cloud communications firm, has recently announced its strategic alliance with communications tech group Singtel. This collaboration represents a significant milestone for Rich Communication Services to empower more businesses in redefining customer engagement and boosting conversions. According...
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Twilio rolls out Rich Communication Services messaging globally for enhanced engagement, verification_11zon
Twilio rolls out Rich Communication Services messaging globally for enhanced engagement, verification
Singapore – Twilio, a customer engagement platform, has recently unveiled the global availability of Rich Communication Services (RCS) messaging through the platform’s programmable messaging and verify APIs. This new update is designed to enhance traditional messaging by including branded sender...
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Adyen, BMW Group expanded partnership to create personalised payment solutions, address customer engagement_11zon
Adyen, BMW Group expanded partnership to create personalised payment solutions, address customer engagement
Singapore – Following the success of their global e-commerce alliance, financial technology firm Adyen and global motor vehicle manufacturer BMW Group have announced an expanded collaboration. This move allows Adyen to develop customised payment solutions addressing BMW Group’s customer engagement...
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Around 49% of consumers prefer brands to be open about AI, customer data use report report (1)_11zon
Around 49% of consumers prefer brands to be open about AI, customer data use: report: report
Singapore – As artificial intelligence becomes widely adopted, a recent report by customer engagement platform Twilio revealed that nearly half (49%) of the respondents admitted that they would trust brands more if they openly acknowledged their use of customer data and AI-driven interactions.This...
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1_BPTN’s Jenius partners with Perx Technologies to bring enhanced customer engagement
Bank BTPN’s Jenius partners with Perx Technologies to bring enhanced customer engagement
Singapore – Jenius, a digital bank by Bank BTPN, has recently announced that it has partnered with Perx Technologies, aiming to transform the traditional banking experiences that are purely driven by needs and wants into a fun and game-like experience.In this collaboration, the two will introduce...
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Video Title Here: The Indonesian on-ground activation status

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Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.