Tag: AI agent

Google introduces family-focused update to AI agent CC

3 hours ago

Bernard Parado

Singapore – Google has expanded its AI agent CC to help families and households manage their day-to-day logistics, according to the company. The update gives CC its own dedicated Google account, providing the agent with a distinct identity and permissions structure. Up to six household members can...

Singlife deepens Salesforce partnership with new AI customer service tools

3 days ago

Bernard Parado

Singapore – Singlife is now resolving more than 20% of its general insurance email enquiries through an AI agent, as its collaboration with Salesforce deepens. The GI Email Agent assesses incoming customer emails in real time, first identifying the nature and urgency of each request. Straightforward...

Netskope rebrands AI security suite, launches Agent Action Control

4 days ago

Bernard Parado

Singapore – Netskope has launched Skylight Agent Action Control, a new capability that blocks high-risk AI agent actions before they can execute. The launch responds to a stark gap: 91% of organisations cannot currently stop a risky agent action in time, according to a research. The announcement, made...

Salesforce, NVIDIA launch AI reasoning model for Agentforce workflows

4 days ago

Bernard Parado

Singapore – Salesforce has launched Koa, its first CRM reasoning model for Agentforce, built on NVIDIA Nemotron. According to Salesforce, the model already matches or exceeds leading model performance on CRM actions while producing three times fewer errors on the company’s CRM benchmark, which...

AWS and Salesforce expand AI integration across enterprise workflows

4 days ago

Ansherina Baes

Singapore – Amazon Web Services (AWS) and Salesforce have expanded their collaboration with a series of integrations aimed at connecting artificial intelligence (AI) agents, enterprise data and customer workflows across their platforms. The companies said the updates are intended to address several...

Sony Bank and Fujitsu expand generative AI use across banking system development

6 days ago

Ansherina Baes

Japan – Sony Bank and Fujitsu have reported a 30% reduction in the development period for a core banking system after applying generative AI across processes from basic design through integration testing. The companies began full-scale generative AI use in September 2025, using development assets including...

Ant International rolls out Agentic Mobile Protocol as payments firms explore AI agent standards

1 week ago

Ansherina Baes

Singapore – Ant International is expanding the global rollout of its Agentic Mobile Protocol (AMP), with digital wallets and payment acquirers joining the initiative as the payments industry explores how artificial intelligence (AI) agents can participate in commercial transactions. The company has...

Starbucks and Alipay launch AI-powered service for scheduled coffee orders

1 week ago

Ansherina Baes

China – Starbucks and Alipay have launched an AI-powered service in China that allows consumers to schedule recurring coffee orders through Alipay’s Ah Bao AI agent. The new “Coffee Alarm Clock” service was unveiled at a conference.. It allows users to give Ah Bao a voice instruction, such as...

Cyara appoints Ben Corser to drive AI trust adoption across APAC

2 weeks ago

Bernard Parado

Australia – Cyara, the AI trust company for customer experience, has appointed Ben Corser as General Manager and SVP, Go-to-Market for Asia-Pacific (APAC). The move, announced on 7 September 2026, reinforces the company’s investment in Australia and its broader commitment to accelerating growth...

Appistoki opens Salesforce Data and AI Centre of Excellence in Taguig, targets Philippine real estate sector

2 weeks ago

Bernard Parado

Philippines – Appistoki, a Novare Channel Partner, has launched a Salesforce Data and AI Centre of Excellence (CoE) at Novare’s headquarters in Bonifacio Global City, Taguig. The facility opened on 27 August 2026, marking a fresh push to accelerate AI-driven enterprise transformation across the...

Video Title Here: The Indonesian on-ground activation status

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Tag: AI agent

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Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

Video Title Here: The Indonesian on-ground activation status

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Video Title Here: The Indonesian on-ground activation status

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