Search

Singtel, Vonage to accelerate digital transformation across multiple markets with recent collaboration

by

Azunta Gaviola

-

4 weeks ago

Are you ready to unlock the secrets to skyrocketing your e-commerce business in the hearts of Southeast Asia’s e-commerce hub? The ‘E-Commerce Marketing Series 2024’ conferences are coming to Malaysia, the Philippines, and Singapore starting this July! Click here to find out more!

Singapore – Communications technology firm Singtel has announced recently that it has partnered with cloud communications firm Vonage, aiming to drive rapid application development across multiple markets with network, edge, and communications application programming interfaces. 

This partnership builds on helping enterprises and telecommunications companies innovate and scale their services and solutions through Singtel’s Paragon, an industry-leading one-stop orchestration platform.

Integrating Paragon’s advanced telco and edge APIs with Vonage’s API platform will provide enterprises, telcos, and developers access to a global ecosystem of rich communications, network, and edge APIs. The said integration will also enable the seamless delivery of optimised, secure, and engaging customer experiences while accelerating digital transformation. 

The partner company’s API, on the other hand, will be accessible in the Paragon platform marketplace, an app store for multi-network, multi-cloud enterprise solutions of Singtel. This will enable enterprises to explore new possibilities for innovation and rapidly expand their range of digital services.

Bill Chang, chief executive officer, Digital InfraCo at Singtel, said, “Through this strategic partnership with Vonage, enterprises and developers can tap into APIs and collaborate with Paragon-enabled telcos to jointly develop and seamlessly deploy applications into more countries without needing to repeatedly adapt or change their applications for different markets.” 

“This streamlined approach enables telcos and enterprises to focus on growth and innovation according to their business needs and offers vast opportunities for their ISVs and partners to expand service delivery into more countries with greater ease, speed, and scale,” he further added. 

Niklas Heuveldop, chief executive officer at Vonage and head of business area global communications platform at Ericsson, also said, “We are pleased to announce our partnership with Singtel as we continue to collaborate with frontrunner service providers globally to drive an open ecosystem for exponential innovation and network monetisation.”

“By combining Vonage’s API platform, Ericsson’s 5G network capabilities, and Singtel’s Paragon platform, we are paving the way for developers to pioneer new solutions for enterprises to reimagine their business, improve customer experiences, and create new communications and engagement capabilities,” concluded Niklas. 

Additionally, the company also intends to offer network and edge APIs that adhere to industry standards, such as CAMARA and TMForum, to a wide community of developers through the Paragon and Vonage API platforms. The said initiative aims to drive swift enterprise application development across various markets.

Discover the current trends in business communication based on over 473 billion interactions. Download the free report here to stay ahead of the curve in messaging trends!
Experience history at MARKETECH APAC’s ‘Marketing Technology Awards 2024! On November 28, live in Singapore, celebrate visionaries shaping Asia-Pacific’s marketing tech across 45 categories. Join us in honouring innovation and excellence! Click here to learn more.

 

Share

RECENT ARTICLES

Korean Air to enhance customer services with plans to establish AI contact centre
HGC, UCloud Technology to empower cloud, digital transformation across SEA with recent partnership
Infosys, SAP Emarsys collaborate for enhanced revenue growth, customer experience
The future of data security: Affinidi’s Glenn Gore on fostering trust and transparency amongst data exchanges across enterprises
Tech in Focus: How Qashier eliminates barriers to digitalisation for SME merchants with smart PoS solutions and digital payments
Ellipse 3

RELATED ARTICLES

Infosys x SAP Emarsys_11zon
Affinidi_EI_11zon
2 Alibaba Cloud to support digital talent development with new generative AI course_11zon
Ellipse 3

FEATURED ARTICLES

Infosys x SAP Emarsys_11zon
Affinidi_EI_11zon
2 Alibaba Cloud to support digital talent development with new generative AI course_11zon

Subscribe to UpTech Media Newsletter

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.