Singapore – IHH Healthcare has partnered with Infosys on a multi-year enterprise resource planning (ERP) transformation program aimed at standardising and harmonising business processes across its operations in multiple markets.
The initiative will begin in Hong Kong, Malaysia and Singapore, and is intended to streamline operations, improve agility and scalability, optimise costs, and strengthen regulatory compliance across the healthcare provider’s network.
According to the companies, the transformation will leverage Infosys’ AI-focused capabilities through Infosys Topaz, which incorporates generative and agentic artificial intelligence technologies into business workflows. The programme is designed to support IHH Healthcare’s efforts to derive business value from AI at scale.
As part of the project, Infosys will help consolidate IHH Healthcare’s existing ERP systems by integrating functions including finance, procurement, supply chain, human capital management and enterprise performance management into a unified platform.
The companies said the transformation is expected to improve real-time data visibility and decision-making capabilities, while creating a centralised digital foundation to support IHH Healthcare’s long-term growth and operational objectives.
Dilip Kadambi, Group Chief Financial Officer of IHH Healthcare, said, “As we continue to optimise and future-proof our operations across markets, this ERP collaboration with Infosys will drive greater cost efficiency while empowering our teams to focus on what matters most – caring for patients. This advances our Care. For Good. aspiration by delivering consistently high-quality patient care and enabling long-term, sustainable growth.”
Venky Ananth, EVP and Global Head – Healthcare at Infosys, said, “This collaboration with IHH Healthcare reflects our ability to operationalise AI-led transformation at scale. By leveraging Infosys Topaz, we are consolidating fragmented systems into a unified, cloud-based platform that enables real-time decision-making, simplifies cross-market operations, and accelerates enterprise-wide adoption. This will help IHH drive greater efficiency, agility, and consistency as it scales across a complex, multi-country healthcare ecosystem.”
