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Humanforce, Pinpoint HRM announce strategic partnership to deliver enhanced CX for ANZ organisations

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Teddy Cambosa

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6 months ago

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Australia – Humanforce, a global provider of human capital management (HCM) solutions originating from Australia, has revealed a fresh strategic collaboration with Pinpoint HRM, renowned experts in HR technology projects within the ANZ region.

This collaboration unites the HCM solutions offered by Humanforce with the HR tech project proficiency of Pinpoint HRM. The aim is to provide an elevated customer experience for Australian organizations as they venture into cloud HCM projects specifically designed for shift-based and frontline workforces.

Moreover, in their partnership role, Pinpoint will take charge of business transformation and technology implementations related to the Humanforce product suite. This ensures that larger and more intricate clients engaged with Humanforce can benefit from top-tier HR tech project expertise and outcomes.

Humanforce oversees a global workforce of over 650,000 employees through its comprehensive HCM suite, encompassing workforce management (WFM), HR, payroll, and well-being solutions. Meanwhile, Pinpoint HRM collaborates with more than 300 clients annually and has effectively executed over 650 HR technology projects throughout Australia and New Zealand.

Frontline and flexible workforces will have the capability to construct a fully integrated HR tech ecosystem, utilizing any combination of Humanforce’s WFM, HR, Payroll, and Thrive Wellbeing products alongside cutting-edge talent management solutions from Pinpoint’s partner network, which includes Cornerstone OnDemand (CSOD) and Oracle HCM Cloud.

Clayton Pyne, CEO of Humanforce, said, “This significant collaboration marks Humanforce’s first agreement with a well-established advisory and customer success services provider, highlighting our dedication to delivering unparalleled customer experiences and an integrated and composable best-in-one HCM solution.”

He added, “The Pinpoint and Humanforce partnership will help accelerate customer adoption and optimisation of Humanforce, maximising value realisation and enhancing return on investment.”

Meanwhile, Craig Aunger, managing director at Pinpoint HRM, commented, “Given the demand for the breadth of requirements in organisations wanting to digitally evolve the way frontline and flexible staff are managed, there was a strong business rationale for establishing a Humanforce practice. We’re developing a robust in-house team of Humanforce specialists, who will complement our existing capability to deliver highly successful transformation projects.”

He added, “Our focus is to offer customers the right fit options to complete their HR tech stack, including Pinpoint seamlessly delivering and deploying them. Our new Humanforce capability provides us with the ability to appeal to a much broader audience. In today’s rapidly evolving business landscape, strong partnerships like these are more crucial than ever. We’re excited about what the future holds with Pinpoint HRM by our side, ensuring our customers always have access to the best solution options and project outcome.”

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