Philippines – Hexnode, the enterprise software arm of Mitsogo, has launched Hexnode Context Layer, a new intelligence layer designed to power Agentic AI within endpoint management.
The technology works through Hexnode Genie AI, the company’s conversational interface built for IT administrators.
By tapping into live context drawn from Hexnode’s Unified Endpoint Management (UEM) platform, the Context Layer enables Genie AI to convert natural-language requests into relevant endpoint workflows.
Consequently, administrators can now manage entire device fleets through a single conversational experience, rather than switching between multiple tools.
The launch arrives as enterprises across the Philippines expand their use of artificial intelligence beyond pilot projects and early experimentation.
As a result, IT teams are increasingly focused on identifying where AI can genuinely cut complexity from day-to-day operations, rather than simply adding another layer of tooling.
At its core, Hexnode Context Layer functions as an orchestration and governance layer that sits between Hexnode Genie AI and Hexnode UEM.
When an administrator submits a natural-language request, Genie AI first interprets the underlying intent.
The request is then passed to the Context Layer, which automatically routes it to the appropriate specialised agent within Hexnode UEM.
In turn, this removes the need for administrators to manually select which agent should handle a given task.
Furthermore, by drawing on live fleet context from Hexnode UEM, the Context Layer coordinates end-to-end device management workflows.
These span policy creation, app deployment, device actions and status tracking, while consequential actions remain subject to administrator approval.
Underpinning the Context Layer is a set of specialised agents, each mapped to a distinct category of UEM workflow.
- Device Management handles fleet discovery, configuration, telemetry, remote commands and lifecycle actions.
- User and Group Management oversees identity lifecycle, group enrolment and directory hierarchies.
- Policy and Configuration manages drafting, validation, matching and deviation tracking.
- Application Management covers store discovery, software repositories, catalogues and portal profiles.
- Operational Reporting delivers data usage metrics and fleet allocation performance.
Taken together, these agents allow Genie AI to reason across multiple areas of endpoint management at once.
This, in turn, reduces the need for administrators to navigate between separate workflows to complete a single task.
Speaking on the launch, Apu Pavithran, CEO and Founder of Hexnode, said, “IT admins today sit at the intersection of every incident, every access decision and every compliance check, and the tools they use have not kept up. Hexnode’s focus is on bringing these areas onto one intelligent platform, so admins can spend their time acting on the fleet, not navigating between systems built to manage it.”
Looking forward, Hexnode Context Layer marks a further step in the company’s broader development of autonomous endpoint management.
Over time, Hexnode also plans to extend this architecture across Hexnode XDR and Hexnode IdP.
In doing so, the company aims to support more coordinated workflows spanning endpoint management, identity and security, while maintaining enterprise-grade administrative controls throughout.
