Globe Telecom expands long-term collaboration with Vectra AI to boost its security infrastructure 

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Azunta Gaviola

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4 months ago

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Singapore – Vectra AI, a computer and network security firm, has recently announced that it has expanded its long-term partnership with mobile network provider Globe Telecom to strengthen the latter’s cybersecurity infrastructure.

Through the collaboration, Globe Telecom has reduced alert noise by 99%, bolstering its security posture and ensuring consistent, reliable service for over 80 million customers. It also has eliminated a fog of cyber threats across its extensive infrastructure within a year. 

Furthermore, the integration of AI-powered attack signal intelligence provided crucial insights previously missed across its broader network. Meanwhile, the incorporation of network detection and response with CrowdStrike’s EDR ensured full visibility across its network and endpoints.

With Vectra AI’s solutions, Globe has also brought incident response time down to 3.5 hours, along with a 99% drop in noise and escalations.

Globe Telecom’s security team was further able to maintain tighter control over their environment. In addition, the team also shared that having a comprehensive view of east-west traffic and lateral movement allowed them to uncover hidden threats before any damage could occur.

Anton Bonifacio, chief information security and chief AI officer at Globe Telecom, explains, “With Vectra in place, the light started to turn on. Its automation and filtering capabilities allowed us to focus on the most important threats, which made our team more efficient and effective in our response.”

Aylwin Lam, regional director at Vectra AI Asia, also remarked, “Ultimately, for security decision makers today, it’s about focusing on what’s urgent by having the best view possible of the entire infrastructure and subsequent threats, assessed by severity and impact.”

Moreover, Vectra’s Managed Detection and Response (MDR) service added an extra layer of protection by delivering 24/7 support, including alert management, threat hunting, and expert analysis. This constant oversight allowed Globe Telecom’s team to focus on high-priority alerts requiring urgent attention.

Bonifacio further continued, “The MDR aspect was a key differentiator for us. Vectra’s MDR team and their threat-hunting expertise have been invaluable in helping us secure our environment.”

“One thing that truly stands out about Vectra AI is the strong relationship we’ve built. They’ve always been a supportive partner, even during challenging times, and we really appreciate that,” he added.

Meanwhile, Lam concluded, “Vectra AI is proud to provide real-time visibility and MDR services to Globe Telecom, helping to eliminate threats and maintain reliable services for their 80 million customers.”

Be part of the forefront of innovation and reshape the future of retail and e-commerce! Making its highly anticipated return, MARKETECH APAC and UpTech Media partners for the Retail & E-Commerce Innovation Marketing & Tech Summit Philippines 2025, happening on 25 June 2025 at Shangri-La The Fort, Manila. Don’t miss out!

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