Concentrix expands team, client portfolio with recent acquisition of CX consulting BlinkCX

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Azunta Gaviola

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1 month ago

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Manila, Philippines – Concentrix Corp., a global tech solutions and services firm, has recently announced its acquisition of Philippine-based, tech-driven customer experience consulting company BlinkCX. 

By expanding its operating team and client portfolio, this strategic move further represents a significant step in the company’s commitment to driving innovation within the technology and services industry in the Philippines.

Amit Jagga, executive vice president and chief business officer at Concentrix Philippines, said, “This acquisition strengthens Concentrix’s leadership in the industry and expands both its operating team as well as its clients served in the country. We are thrilled to welcome BlinkCX into the Concentrix Philippines family.” 

“BlinkCX’s expertise in technology platforms and tools, experience management, as well as data-driven insights will play a key role in accelerating Concentrix’s growth and enhancing partnerships with local clients,” he added.

According to Jagga, the addition of BlinkCX’s data analysts, strategy consultants, and project managers also strengthens the company’s capacity to achieve transformative outcomes and explore fresh avenues for expansion in the Philippines.

“It’s a mark of our ongoing commitment to invest here and to demonstrate that the Philippines delivers world-class, superior services,” he stated.

Building on this collaborative effort, the integration of BlinkCX is further expected to reinforce Concentrix’s expertise in AI, automation, and analytics through its strong relationships with key technology partners.

“After 18 years of operating in the country, we’re very proud of this deal that allows us to continue supporting Filipino talent and the local economy, win new business, deliver innovative and comprehensive services, and deepen Philippine client relationships,” said Jagga.

“I’m confident that this next chapter will bring further growth and success in our journey,” he concluded.

 

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