Manchester, England – Co-op Live is using Oracle cloud applications to connect its food and beverage operations with financial management, aiming to improve inventory control, streamline processes and support business growth.
The Manchester venue has deployed Oracle Simphony Cloud Point of Sale (POS) and Oracle NetSuite to bring operational and finance data together. Co-op Live is developed and operated by Oak View Group and hosts concerts and other live events.
“Co-op Live was designed to be one of the world’s most advanced live entertainment venues, and that requires best-in-class technology behind every aspect of the fan experience,” said Guy Dunstan, Senior Vice President and General Manager of Co-op Live.
“Oracle plays a vital role in supporting our operations. By connecting our venue and finance data, our teams have better visibility across the business, helping us make more informed decisions while delivering fast, efficient, and reliable service at every event,” Dunstan continued.
Connecting hospitality and financial data
Oracle Simphony brings together ordering, payments and operational data across the venue’s bars, concessions, premium event spaces and self-service kiosks. The system provides teams with information on sales, product demand and venue operations.
By linking this information with NetSuite’s financial management capabilities, Co-op Live aims to simplify reconciliation and improve budgeting and forecasting. The shared data is intended to help finance and operations teams assess performance and respond to changing demand.
The deployment addresses the operational demands of serving large audiences during busy event periods, while managing stock levels and profitability.
“Live entertainment venues need to serve thousands of guests during short, intense periods while maintaining the speed, quality, and convenience fans expect,” said Kevin Kimber, Senior Vice President and General Manager for UK and Ireland at Oracle.
“By bringing food and beverage operations and financial management together with Oracle Simphony and NetSuite, Co-op Live can improve efficiency, inventory management, and decision-making to further enhance the experience for fans,” Kimber continued.
