California, USA – Clipo Labs, a Silicon Valley-based technology company, has officially unveiled ‘Immersive Web Environments (IWE)’ that introduces a dynamic, 3D customer service environment for customers.
IWE can transform conventional websites into immersive 3D worlds with AI-powered customer service agents that can engage customers in live voice interactions and execute sales efficiently.
Customers who will be using websites with integrated IWE will feel like they’ve stepped into a virtual version of the shop where an AI agent helps them plan and complete their transactions in real-time. Powered by Clipo Labs’ multiverse platform capabilities, creators and marketers can build immersive experiences for their clients with ease.
IWE can offer real-time virtual space management for event creation and execution, user engagement analysis, photorealistic rendering, real-time communication and broadcasting, and integration of existing shopping cards to make the adoption of merchants’ existing e-commerce infrastructure more seamless.
Clipo Labs’ IWE also offers seamless integration into e-commerce websites, with the technology being directly embedded in the site to eliminate the need for additional apps. With this, brands can develop environments that are more aligned with their identity and are directly accessible to their customers.
Furthermore, IWE boasts customisable AI agents that are trained with extensive materials, videos, or manual prompts, enabling them to sell merchandise, answer customer questions, and provide support with unparalleled efficiency. They are also created to be polyglots, so they can converse in multiple languages.
With IWE, Clipo Labs aims to create immersive experiences that will transform customer engagement and drive growth in the ever-evolving digital landscape.
Fabio Genito, director of strategic initiatives at Clipo Labs, said, “IWE has the potential to revolutionise not just e-commerce but also the way we interact with information and services online. It’s a game-changer for businesses of all sizes, offering an engaging and interactive way to connect with customers and provide exceptional service.”
