Category: CX

1_Jollibee Group to leverage Qualtrics for enhanced customer experience, insights_11zon
Jollibee Group to leverage Qualtrics for enhanced customer experience, insights
Singapore – Qualtrics, an experience management category firm, has recently announced its latest partnership with food and beverage retail company Jollibee Group. This multi-year deal is aimed at enhancing the latter’s customer experience that drives growth for brands such as Jollibee, The Coffee...
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Srijit Menon joins Movate as new EVP, CRO for digital services (1)_11zon
Srijit Menon joins Movate as new EVP, CRO for digital services
Bangalore, India – MMovate, a digital technology and customer experience services firm, has recently appointed Srijit Menon as the company’s new executive vice president and chief revenue officer for digital services. In this position, Srijit will spearhead the global sales and account management...
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1_Chooks-to-Go to accelerate operational efficiency, customer experience with latest PLDT Enterprise partnership_11zon (1)
Chooks-to-Go to accelerate operational efficiency, customer experience with latest PLDT Enterprise partnership
Manila, Philippines – PLDT Enterprise, the corporate arm of PLDT, has recently announced its strategic alliance with Chooks-to-Go’s parent company, Bounty Fresh Group Holdings Inc. This partnership is aimed at providing integrated connectivity and communications solutions for enhanced operational efficiency...
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Agent2
Agent2.AI joins forces with Alibaba to bring together enhanced product demos, sales efficiency
Singapore – Agent2.AI, an intelligent product demonstration solutions firm, has recently teamed up with Alibbaba, aiming to offer a real-time product demonstration that utilises the power of Agent2.AI’s advanced Action Model technology. This strategic partnership is designed to elevate Alibaba’s...
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Smart Communications to offer real-time, personalised services with recent Adobe, Amdocs partnership_11zon (1)
Smart Communications to offer real-time, personalised services with recent Adobe, Amdocs partnership
Manila, Philippines – Smart Communications, Inc., a mobile service provider in the Philippines, has recently unveiled a strategic collaboration with computer software firm Adobe and telecommunications company Amdocs. With the alliance, the companies aim to offer a more data-driven and customer-centric...
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Tata Communications to elevate customer interactions with ‘Kaleyra AI’
Tata Communications to elevate customer interactions with ‘Kaleyra AI’
Singapore – Tata Communications, a global communications technology firm, has recently introduced its latest AI-powered solution aimed at transforming customer interactions. Titled Kaleyra AI, this tool intends to seamlessly integrate with communication channels and live agent interfaces using GenAI. As...
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Zendesk appoints Shashi Upadhyay as president of product, engineering, and AI_11zon
Zendesk appoints Shashi Upadhyay as president of product, engineering, and AI
Singapore – Zendesk, a customer experience tech firm, has recently welcomed Shashi Upadhyay as the new president of product, engineering, and AI. This strategic appointment follows the company’s commitment to further accelerate its next phase of growth in customer and employee service. Taking...
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2_ChatGenie’s latest AI-powered multi-agent framework to transform customer engagement in PH
ChatGenie’s latest AI-powered multi-agent framework to transform customer engagement in PH
Manila, Philippines – ChatGenie, a customer engagement solutions firm, has recently launched an AI-driven multi-agent framework poised to enhance the Philippine Business Process Outsourcing (BPO) sector by improving the roles of traditional customer service agents.In this particular initiative, said...
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1_Tencent Cloud, BeLive Technology to offer digital human solutions for personalised interactions in expanded partnership_11zon
Tencent Cloud, BeLive Technology to offer digital human solutions for personalised interactions in expanded partnership
Hong Kong – Tencent Cloud, a cloud service provider, has recently deepened its strategic partnership with streaming media service provider BeLive Technology through digital human solutions. This expanded partnership is aimed at providing more engaging and personalised interactions for end users by humanising...
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2_Zendesk welcomes Mitch Young as senior vice president for APAC_11zon
Zendesk welcomes Mitch Young as senior vice president for APAC
Singapore – Zendesk, a customer experience tech firm, has recently appointed Mitch Young as the company’s new senior vice president for Asia Pacific. This strategic appointment positions Young to spearhead the company’s growth initiatives in the region, focusing on markets such as Australia, India, Japan,...
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Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.

Video Title Here: The Indonesian on-ground activation status

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos.