Tencent Cloud expands AI agent suite to Indonesia to boost enterprise AI adoption

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Teddy Cambosa

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6 hours ago

Tencent Cloud expands AI agent suite to Indonesia to boost enterprise AI adoption

Jakarta, Indonesia – Tencent Cloud has expanded its international suite of artificial intelligence (AI) agent solutions to Indonesia, introducing a range of enterprise-focused AI products aimed at helping organisations move from AI experimentation to practical deployment.

The announcement was made during Tencent Cloud’s AI Executive Day summit in Jakarta, which gathered more than 150 enterprise leaders, technology executives and partners to discuss the application of AI agents across business functions, including workplace productivity, creative production, enterprise automation and AI model management.

According to Tencent Cloud, Indonesian enterprises are increasing investments in AI, citing an industry study showing that 57% of organisations identified AI as their top priority for the coming year, while 66% plan to increase their focus on agentic AI.

Among the products introduced was Tencent WorkBuddy, an AI workspace productivity solution designed to automate tasks such as market research, data analysis and report generation. The platform enables users to access specialised AI “Experts” across disciplines including finance, law and marketing, while supporting integration with third-party large language models through APIs. It also allows remote management of AI workflows via Discord, Slack and Telegram. Tencent Cloud said WorkBuddy recorded more than 8.85 million monthly active users during its first month after launching in China.

Tencent Cloud also introduced Tencent Design Miora, an AI-native creative platform designed for designers, marketers and content creators. The platform uses persistent memory to maintain brand consistency and can generate production-ready creative assets—including graphics, video, 3D content and user interface designs—from natural-language prompts.

The company also unveiled TokenHub, its Model-as-a-Service platform that provides enterprises with API gateways to multiple large language models. Tencent Cloud said the platform is designed to help organisations manage AI model access while optimising token usage, costs and performance through centralised administration.

The three offerings expand Tencent Cloud’s portfolio of more than 400 solutions available for overseas markets.

“Indonesian enterprises are increasingly looking to move from AI experimentation to real adoption,” said Jimmy Chen, Vice President of Tencent Cloud and Vice President of APAC at Tencent Cloud International. “With agents like WorkBuddy and Miora, we help local organisations shift execution-heavy work to AI, so their teams can focus on smarter decisions and innovation. We’re committed to Indonesia for the long term, and we look forward to partnering with more enterprises here as they modernise, adopt AI with confidence, and scale globally from Indonesia.”

During the summit, Tencent Cloud also highlighted its collaboration with Indonesian telecommunications company XLSMART. In a panel discussion, Yessie D. Yosetya, Director and Chief Information Technology Officer of XLSMART, discussed the company’s cloud transformation project, which Tencent Cloud said was completed without service disruption while incorporating AI to improve engineering and operational efficiency.

“For a business serving tens of millions of customers, the real value of this transformation is not just a smoother platform — it is the agility to move faster, launch sooner, and keep improving without disruption,” said Yessie. “With Tencent Cloud, we consolidated onto a modern cloud foundation with zero downtime and put AI to work across the project. That gives us a base to keep innovating on, and the confidence to scale for what comes next.”

Tencent Cloud said it has also supported cloud migration initiatives for GoTo, involving the migration of more than 1,000 on-demand services to its cloud infrastructure.

In Indonesia’s financial services sector, Tencent Cloud said its database platform TDSQL supports banking operations for Bank Neo Commerce, while its electronic know-your-customer (eKYC) technology is used by BRI for remote identity verification and fraud prevention. The company’s content delivery network also supports digital wallet provider DANA, while Telkomsel uses Tencent Cloud’s AI-powered solutions for content generation and palm-based verification.

Tencent Cloud said its global infrastructure comprises 66 availability zones across 23 markets and regions, including three availability zones in Indonesia, supporting its continued expansion in the country.

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